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Virtual Observer VS VICIdial Contact Center

Compare Virtual Observer VS VICIdial Contact Center and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Virtual Observer logo Virtual Observer

Call recording & workforce optimization solution

VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.
  • Virtual Observer Landing page
    Landing page //
    2021-09-13
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05

Virtual Observer videos

No Virtual Observer videos yet. You could help us improve this page by suggesting one.

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VICIdial Contact Center videos

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How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Category Popularity

0-100% (relative to Virtual Observer and VICIdial Contact Center)

Virtual Observer

VICIdial Contact Center

Communication
21 21%
Communication
79% 79
Call Center Software
31 31%
Call Center Software
69% 69
Enterprise Communication
26 26%
Enterprise Communication
74% 74
Phone System
100 100%
Phone System
0% 0

User comments

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What are some alternatives?

When comparing Virtual Observer and VICIdial Contact Center, you can also consider the following products

MiaRec - MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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