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Virtual Observer VS Magnetic North

Compare Virtual Observer VS Magnetic North and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Virtual Observer logo Virtual Observer

Call recording & workforce optimization solution

Magnetic North logo Magnetic North

Cloud contact center & PBX
  • Virtual Observer Landing page
    Landing page //
    2021-09-13
  • Magnetic North Landing page
    Landing page //
    2022-12-19

Category Popularity

0-100% (relative to Virtual Observer and Magnetic North)

Virtual Observer

Magnetic North

Communication
46 46%
Communication
54% 54
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Software
58 58%
Call Center Software
42% 42
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

Share your experience with using Virtual Observer and Magnetic North. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Magnetic North seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Virtual Observer mentions (0)

We have not tracked any mentions of Virtual Observer yet. Tracking of Virtual Observer recommendations started around Mar 2021.

Magnetic North mentions (3)

  • DAE not know that the North Pole isn't an actual real place?
    Magnetic North Pole vs Geographic North Pole Both are real places. Source: 12 months ago
  • Family was walking up the wrong way up the REV.
    ... And watch it point to an arbitrary location nowhere near North Pole. Source: 12 months ago
  • Did a quick search...
    Magnetic North vs Geographic (True) North Pole: https://gisgeography.com/magnetic-north-vs-geographic-true-pole/. Source: over 1 year ago

What are some alternatives?

When comparing Virtual Observer and Magnetic North, you can also consider the following products

MiaRec - MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.

Pims Auto Dialer - Pims Auto Dialer is a web based call center suite with inbound, outbound and broadcast dialing functions that can send custom text and emails based on call dispositions made by agents, works on Windows, Mac or Linux.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

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