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Virtual Observer VS Floatbot

Compare Virtual Observer VS Floatbot and see what are their differences

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Build powerful web apps, and create your custom AI apps, no code needed! featured
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Virtual Observer logo Virtual Observer

Call recording & workforce optimization solution

Floatbot logo Floatbot

Generative AI powered Conversational AI platform
  • Virtual Observer Landing page
    Landing page //
    2021-09-13
  • Floatbot
    Image date //
    2024-01-17
  • Floatbot
    Image date //
    2024-01-17
  • Floatbot
    Image date //
    2024-01-17

Floatbot provides a SaaS based, “no-code”, end-to-end "Generative AI" powered Conversational AI platform that helps enterprises to build Self-service Chatbots and Voicebots, and AI Agent Assist Bots [AI Coach for Contact Center Agents]. We are amongst very few platforms globally that includes all 3 in the same platform. We have pre-built solutions for Insurance, Banking, Financial, Healthcare and Pharmacy including Contact Center Outsourcers. Floatbot is pre-integrated with industry leading Contact Center technology providers such as Genesys, NICE InContact (CXOne), AVAYA, Cisco WebEx, etc.

Virtual Observer

Website
csiworld.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Floatbot

Website
floatbot.ai
Pricing URL
Official Floatbot Pricing
$ Details
freemium $99.0 / Monthly
Platforms
Android Web iOS
Release Date
2017 August
Edit details

Virtual Observer features and specs

No features have been listed yet.

Floatbot features and specs

  • Omnichannel Chatbot: The AI Chatbot platform has cognitive search and generative AI capabilities.
  • AI Agent Assist: AI Agent Assist bot tells your agents what they should say to customers during support or sales calls (or chats).
  • Co-Browsing: Seamlessly collaborate with your customers by navigating their screens in real-time, without the need for any additional software or downloads.

Virtual Observer videos

No Virtual Observer videos yet. You could help us improve this page by suggesting one.

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Floatbot videos

+ Add

Automate Claims FNOL with FloatGPT powered Voicebot

More videos:

  • Demo - Generative AI-Powered Debt Collection Voicebot

Category Popularity

0-100% (relative to Virtual Observer and Floatbot)

Virtual Observer

Floatbot

Communication
100 100%
Communication
0% 0
Chatbots
0 0%
Chatbots
100% 100
Call Center Software
100 100%
Call Center Software
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Virtual Observer and Floatbot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Floatbot seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Virtual Observer mentions (0)

We have not tracked any mentions of Virtual Observer yet. Tracking of Virtual Observer recommendations started around Mar 2021.

Floatbot mentions (1)

  • How to Build a Conversational Bot
    It is simple to create a conversational interface bot. If you would like to get a similar bot then understand how it works and implement in a very easy way with floatbot. Source: almost 2 years ago

What are some alternatives?

When comparing Virtual Observer and Floatbot, you can also consider the following products

MiaRec - MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

ChatBot - Easy to use chatbot platform for business

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