Software Alternatives, Accelerators & Startups

Vidjet VS Malcolm App

Compare Vidjet VS Malcolm App and see what are their differences

Vidjet logo Vidjet

Video player for e-commerce websites

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Vidjet Landing page
    Landing page //
    2023-09-17

Vidjet is your go-to video player for e-commerce videos.

Features & benefits:

  • Vidjet is a no-code app: just connect it to your online shop, upload your video, customize it, and launch!
  • The Vidjet campaign creator is designed to make it easy for you to upload videos on all the pages on your website, with just a simple click.
  • In-depth customization and personalization options. Choose between pop-up or embed formats to display videos on-site.
  • Vidjet videos are not intrusive to your customers and do not affect your brand image.
  • Analyze in-depth performance data from your video campaigns.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Vidjet

Website
vidjet.com
$ Details
freemium
Platforms
Shopify WooCommerce Wix Web
Release Date
2021 February

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Vidjet features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Vidjet videos

No Vidjet videos yet. You could help us improve this page by suggesting one.

+ Add video

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Vidjet and Malcolm App)
Marketing Platform
100 100%
0% 0
Customer Support
0 0%
100% 100
Marketing
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Vidjet and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Vidjet and Malcolm App. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Vidjet seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vidjet mentions (2)

  • 5 Shopify tools to increase sales on product pages
    Showcase your product in a short video to increase visitors' willingness to buy. Tool #5: Vidjet. Source: almost 3 years ago
  • A tip for marketers 👉 Video Ads ≠ On-site Videos
    Spent my weekend analyzing video types published by our users with Vidjet. Here is what I found 👇. Source: about 3 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Vidjet and Malcolm App, you can also consider the following products

OneLinePlayer - The simple and beautiful embed video player for web

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

JW Player - JW Player is an embeddable media player.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Wistia - Host, manage, and track your videos with the best video marketing tools in the (known) universe.

Zendesk Support - Social Customer Support and Help Desk and Ticketing