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VideoAsk VS Delighted

Compare VideoAsk VS Delighted and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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VideoAsk logo VideoAsk

Typeform's VideoAsk is now available on your web browser

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • VideoAsk Landing page
    Landing page //
    2023-10-03
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

VideoAsk features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

VideoAsk videos

+ Add

VideoAsk : A fantastic and free video app to communicate and engage your customers and employees

More videos:

  • Review - New Product Review: VideoAsk
  • Review - Looking for a VideoAsk Alternative? Meet Dubb

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to VideoAsk and Delighted)

VideoAsk

Delighted

Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Feedback
26 26%
Customer Feedback
74% 74
Surveys
0 0%
Surveys
100% 100
Communication
100 100%
Communication
0% 0

User comments

Share your experience with using VideoAsk and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare VideoAsk and Delighted

VideoAsk Reviews

We have no reviews of VideoAsk yet.
Be the first one to post

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted should be more popular than VideoAsk. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

VideoAsk mentions (1)

  • I created a customer video messaging tool for SaaS products
    For me as someone who's used similar products I'm struggling to see how it would fit in my business if I use Loom and videoask.com already - is it sort of a bridge between those two where Videoask is for the website and Loom is 1 on 1 customer conversations, so Budgie does both? Source: over 2 years ago

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing VideoAsk and Delighted, you can also consider the following products

VideoPeel - Video capturing platform for collecting customer testimonial

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

VoxPopMe - Most companies are completely disconnected from their customers. Voxpopme's video survey software uncovers powerful human insights to drive smart decisions.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Vocal Video - Capture and create video testimonials automatically.

Survicate - Collect feedback on your website and find out more about your visitors.

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