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VICIdial Contact Center VS West Cloud Contact Pro

Compare VICIdial Contact Center VS West Cloud Contact Pro and see what are their differences

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VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

West Cloud Contact Pro logo West Cloud Contact Pro

West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • West Cloud Contact Pro Landing page
    Landing page //
    2023-07-02

VICIdial Contact Center videos

+ Add

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

West Cloud Contact Pro videos

No West Cloud Contact Pro videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to VICIdial Contact Center and West Cloud Contact Pro)

VICIdial Contact Center

West Cloud Contact Pro

Communication
68 68%
Communication
32% 32
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Work Management
0 0%
Work Management
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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What are some alternatives?

When comparing VICIdial Contact Center and West Cloud Contact Pro, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

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