Software Alternatives & Reviews

VICIdial Contact Center VS Vocalcom

Compare VICIdial Contact Center VS Vocalcom and see what are their differences

VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

Vocalcom logo Vocalcom

Vocalcom is a cloud-based contact center, omni-channel customer experience and sales acceleration technology provider.
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • Vocalcom Landing page
    Landing page //
    2023-02-09

VICIdial Contact Center videos

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Vocalcom videos

[EN] Vocalcom Hermes360 : empower your agents with an intuitive Omnichannel Contact Center software

Category Popularity

0-100% (relative to VICIdial Contact Center and Vocalcom)
Communication
71 71%
29% 29
Enterprise Communication
67 67%
33% 33
Call Center Software
64 64%
36% 36
VoIP
100 100%
0% 0

User comments

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What are some alternatives?

When comparing VICIdial Contact Center and Vocalcom, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.