Software Alternatives & Reviews

VICIdial Contact Center VS Virtual Observer

Compare VICIdial Contact Center VS Virtual Observer and see what are their differences

VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

Virtual Observer logo Virtual Observer

Call recording & workforce optimization solution
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • Virtual Observer Landing page
    Landing page //
    2021-09-13

VICIdial Contact Center videos

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Virtual Observer videos

No Virtual Observer videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to VICIdial Contact Center and Virtual Observer)
Communication
79 79%
21% 21
Enterprise Communication
74 74%
26% 26
Call Center Software
69 69%
31% 31
VoIP
100 100%
0% 0

User comments

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What are some alternatives?

When comparing VICIdial Contact Center and Virtual Observer, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

MiaRec - MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.