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VICIdial Contact Center VS RingCentral Contact Center

Compare VICIdial Contact Center VS RingCentral Contact Center and see what are their differences

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VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16

VICIdial Contact Center videos

+ Add

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

RingCentral Contact Center videos

+ Add

RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

Category Popularity

0-100% (relative to VICIdial Contact Center and RingCentral Contact Center)

VICIdial Contact Center

RingCentral Contact Center

Communication
35 35%
Communication
65% 65
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Call Center Software
37 37%
Call Center Software
63% 63

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare VICIdial Contact Center and RingCentral Contact Center

VICIdial Contact Center Reviews

We have no reviews of VICIdial Contact Center yet.
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RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

What are some alternatives?

When comparing VICIdial Contact Center and RingCentral Contact Center, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Dialfire - Cloud Calling at Jet Speed

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

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