Software Alternatives & Reviews

VICIdial Contact Center VS contactSPACE

Compare VICIdial Contact Center VS contactSPACE and see what are their differences

VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

contactSPACE logo contactSPACE

contactSPACE is a cloud contact centre software for the SME.
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • contactSPACE Landing page
    Landing page //
    2023-03-16

VICIdial Contact Center videos

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

contactSPACE videos

Case Study: How ASTIA Achieved Phenomenal Growth With contactSPACE Cloud Contact Centre Software

More videos:

  • Review - ContactSPACE - The Importance of Customer Experience

Category Popularity

0-100% (relative to VICIdial Contact Center and contactSPACE)
Communication
45 45%
55% 55
Enterprise Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Call Center Software
55 55%
45% 45

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare VICIdial Contact Center and contactSPACE

VICIdial Contact Center Reviews

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contactSPACE Reviews

Best Call Center Software: The Complete List (2020 Update)
contactSPACE is an all-in-one contact centre solution that facilitates seamless inbound customer experiences and intelligent outbound dialling. The solution enables you to build powerful custom contact strategies to make the right call at the right moment, while helping you keep agents on-message with contactSPACE CallGuides.

What are some alternatives?

When comparing VICIdial Contact Center and contactSPACE, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Dialfire - Cloud Calling at Jet Speed

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.