Software Alternatives & Reviews

VICIdial Contact Center VS inContact

Compare VICIdial Contact Center VS inContact and see what are their differences

VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

inContact logo inContact

inContact provides on-demand software that enables call centers to engage and support their customers.
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • inContact Landing page
    Landing page //
    2022-10-01

VICIdial Contact Center videos

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

inContact videos

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Category Popularity

0-100% (relative to VICIdial Contact Center and inContact)
Communication
59 59%
41% 41
Enterprise Communication
61 61%
39% 39
Call Center Software
62 62%
38% 38
VoIP
55 55%
45% 45

User comments

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What are some alternatives?

When comparing VICIdial Contact Center and inContact, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AVOXI - AVOXI to deliver amazing call quality & an exceptional customer service experience.