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Viator VS Lodgify

Compare Viator VS Lodgify and see what are their differences

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Viator logo Viator

Tours, things to do, sightseeing tours, day trips and more from Viator.

Lodgify logo Lodgify

Easily create a mobile-friendly website for your vacation rental with a “Book Now” function. Manage reservations and availabilities efficiently, and instantly synchronize property information with listings on multiple external rental portals.
  • Viator Landing page
    Landing page //
    2023-04-10
  • Lodgify Landing page
    Landing page //
    2023-01-08

  www.lodgify.comSoftware by Lodgify

Viator features and specs

  • Wide Selection
    Viator offers a broad range of tours and activities across many destinations worldwide, making it easy for travelers to find something that suits their interests.
  • User Reviews and Ratings
    The platform includes user reviews and ratings for each tour, which can help travelers make informed decisions based on other users' experiences.
  • Easy Booking Process
    Viator provides a straightforward and user-friendly booking process, allowing travelers to secure their tours and activities quickly and efficiently online.
  • Mobile App
    Viator offers a mobile app, making it convenient for users to book and manage their tours while on the go.
  • Customer Support
    Viator provides customer support to assist users with any issues or questions, which can help ensure a smoother travel experience.

Possible disadvantages of Viator

  • Pricing
    Some users may find that prices on Viator are higher compared to booking directly with tour operators or alternative platforms.
  • Cancellation Policies
    Cancellation policies can vary significantly between different tours and activities, and some might be stringent, making it challenging to get refunds.
  • Limited Information
    Some users may find that not all tours and activities come with detailed information, which can make it difficult to know exactly what to expect.
  • Third-Party Operators
    Viator acts as an intermediary between travelers and local tour operators, which means that the quality and reliability of experiences can vary.
  • Service Fees
    There may be additional service fees included in bookings, which can increase the overall cost for travelers.

Lodgify features and specs

  • Easy to Use
    Lodgify offers an intuitive interface that allows property owners to easily set up and manage their websites without a need for advanced technical knowledge.
  • Unified Inbox
    The unified inbox feature consolidates messages from various booking channels into one place, simplifying communication management.
  • Channel Manager
    Lodgify's channel manager seamlessly integrates with major booking platforms like Airbnb, Booking.com, and Expedia, reducing the risk of double bookings and ensuring up-to-date availability.
  • Customizable Website
    Users can create fully customizable websites tailored to their brand and property, with a range of templates and customization options.
  • Payment Processing
    The platform supports multiple payment gateways, streamlining the booking and payment process for guests and property owners alike.
  • Automated Workflows
    Automated workflows and templates for guest communication save time and improve the overall guest experience.
  • Multi-Language and Multi-Currency Support
    Lodgify supports multiple languages and currencies, making it accessible for international guests and property owners.
  • Comprehensive Analytics
    The platform provides detailed analytics and reporting tools, helping property owners gain insights into their business performance.

Possible disadvantages of Lodgify

  • Pricing
    Lodgify can be relatively expensive compared to some other vacation rental software options, particularly for smaller businesses or individual property owners.
  • Learning Curve
    While the interface is designed to be user-friendly, some users may still experience a learning curve when first adopting the platform.
  • Limited Customization for Lower Tiers
    Some advanced customization options and features are only available in higher-tier plans, potentially limiting the full potential for users on lower-tier subscriptions.
  • Performance Issues
    Occasional reports of performance issues, such as slow load times or minor bugs, which could impact user experience.
  • Customer Support
    Some users have reported mixed experiences with Lodgify's customer support, citing longer response times and varying levels of helpfulness.
  • Integration Limitations
    While Lodgify integrates with many major platforms, there may be limitations or compatibility issues with less common booking sites or third-party tools.

Analysis of Viator

Overall verdict

  • Viator is generally considered a good and reliable platform for booking travel experiences. It is well-regarded for its variety of options, ease of booking, and detailed user reviews that help customers make informed decisions.

Why this product is good

  • Viator is a popular online platform for booking tours and activities around the world, and it's known for its extensive selection of travel experiences, user-friendly interface, and customer reviews. It offers a wide range of options from local city tours to unique experiences provided by trusted partners. The platform's ease of use, detailed descriptions, and availability of customer reviews contribute to its positive reputation.

Recommended for

  • Travelers looking for guided tours and activities worldwide
  • Individuals seeking unique and curated travel experiences
  • Those who prefer a one-stop-shop for tour bookings
  • Users who value customer reviews when making booking decisions
  • Travel enthusiasts planning itineraries for a variety of destinations

Viator videos

+ Add

The TRM Viator Slipjoint Pocketknife: The Full Nick Shabazz Review

More videos:

  • Review - Monster Viator for Switch - Classic SNES Style RPG!
  • Review - Three Rivers Manufacturing Viator REVIEW!!!

Lodgify videos

+ Add

Lodgify Review & Tutorial: Airbnb Listing Management

More videos:

  • Review - Lodgify Vacation Rental Software Walkthrough

Category Popularity

0-100% (relative to Viator and Lodgify)

Viator

Lodgify

Online Bookings
65 65%
Online Bookings
35% 35
Vacation Rental
0 0%
Vacation Rental
100% 100
Hotel Management Software
100 100%
Hotel Management Software
0% 0
Hotel Reservation Software
100 100%
Hotel Reservation Software
0% 0

User comments

Share your experience with using Viator and Lodgify. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Viator and Lodgify

Viator Reviews

The Best Travel Apps for 2025
Viator specializes in helping you book tours. When you travel to a destination where having a guide or daily itineraries would be ideal, take a look at what Viator has to offer. You'll find tours that include daily excursions as well as weeklong adventures with transfers included. Note that the quantity and quality of the deals varies dramatically by destination.
Source: www.pcmag.com
The 9 Best Travel Itinerary Apps for Booking Activites, Tours, and More
Viator comes from the same company as TripAdvisor, so you can be sure it knows everything about travel. The site offers over 200,000 things to do and is available in destinations such as London, Florence, Barcelona, Rome, New York City, and more. You can also rely on the platform to give you solid reviews, lowest prices, and even free cancellation if made at least 24 hours...
Source: www.esquiremag.ph

Lodgify Reviews

12 Best Cloudbeds Alternatives For 2024
In choosing Lodgify, I placed a lot of value on its unique ability to let users craft visually appealing websites effortlessly. Its specialization in this area sets it apart, and hence, it's the perfect pick for those wanting to have a captivating online presence quickly. It aligns with its "best for" tag as it enables users to set up a stunning, bookable website in minutes,...
Source: thehotelgm.com

Social recommendations and mentions

Based on our record, Viator seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Viator mentions (22)

  • Naxos to Mykonos and Delos Day Trip
    We want to do a day trip from Naxos to Mykonos and Delos. But when I looked at getyourguide.com or viator.com, all the day trips on the dates that we wanted had already been booked. Also, from what I read, these sites do not really offer tours, it is basically boat tickets to go to these islands. Source: over 1 year ago
  • Mariner of the Seas- Excursion was cancelled
    We used viator.com for many of our excursions. Most of the ones you find on RCCL are available on Viator but at a lower price. Be aware you may have to arrange your own transportation but we booked our excursions with shuttle included so we didn't have to deal with Taxis/Uber. Source: almost 2 years ago
  • Visiting Norway in August and want to book a guided tour and a boat tour - is it okay/wise to book some we found through Trip Advisor or might we find websites for the exact guides we want to hire?
    I've never used Trip Advisor to book tours, but I have had good experiences with viator.com. Haven't used it to book anything in Norway though, but it worked well in Spain and Scotland. Source: almost 2 years ago
  • Benefits of using Travel Agencies
    If you are into the planning and scouring the internet and magazines for your trip, but your not sure about activities, check out viator.com they have a huge variety of activities around the world, and you can book directly through their platform. Travel agents also use their platform to help travelers make a more enriching travel experience. Source: about 2 years ago
  • First time at Aulani: Help with itinerary?
    Take a surf lesson or go snorkeling to see sea turtles (check out on viator.com). Source: about 2 years ago
View more

Lodgify mentions (0)

We have not tracked any mentions of Lodgify yet. Tracking of Lodgify recommendations started around Mar 2021.

What are some alternatives?

When comparing Viator and Lodgify, you can also consider the following products

Cloudbeds - Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive.

Guesty - Guesty is a cloud based software program that is designed to make owning and running an Airbnb or other vacation rental home easier.

VirtualConcierge - A concierge service that serves as a tool for businesses wishing to provide a progressive employee benefit that improves the productivity, recruiting power, morale and motivation of the work force.

Hostaway - Hostaway helps you grow and manage your business with the help of advanced automations, marketing, communication and reporting tools.

TrustYou Messaging - Talk with guests via SMS, Facebook Messenger, email and live chat to improve operations & build loyalty. Internal staff management & Amazon Echo included!

Kigo - With over 2 billion bookings Kigo vacation rental software is the trusted platform for vacation rental management companies. Schedule free demo today.

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