Software Alternatives, Accelerators & Startups

Viator VS Guestmeter

Compare Viator VS Guestmeter and see what are their differences

Viator logo Viator

Tours, things to do, sightseeing tours, day trips and more from Viator.

Guestmeter logo Guestmeter

Reputation Management Software For Hospitality Industry
  • Viator Landing page
    Landing page //
    2023-04-10
  • Guestmeter Landing page
    Landing page //
    2023-08-01

Guestmeter helps hospitality industry professionals capturing guest feedback by sending guest satisfaction surveys via international SMS, E-mail or printable QR Cards at the point of experience. Guestmeter also identifies happy and unhappy guests before they published negative online reviews and turns your guest experience into more positive reviews on Tripadvisor or Google Reviews and other review sites. To start a free trial, visit https://www.guestmeter.com

Guestmeter

$ Details
paid Free Trial $49.0 / Monthly (250/Monthly international sms/e-mail)
Platforms
Browser REST API
Release Date
2019 January

Viator features and specs

No features have been listed yet.

Guestmeter features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Easy to navigate and use
  • Free Trial: Explore for free no credit card required
  • Integrations: Yes (REST API)
  • Mobile prioritized UI: Responsive design optimized for mobile devices
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities

Viator videos

The TRM Viator Slipjoint Pocketknife: The Full Nick Shabazz Review

More videos:

  • Review - Monster Viator for Switch - Classic SNES Style RPG!
  • Review - Three Rivers Manufacturing Viator REVIEW!!!

Guestmeter videos

Guest Feedback Management Software: Guestmeter

More videos:

  • Review - Hotel Feedback Management Software - Guestmeter

Category Popularity

0-100% (relative to Viator and Guestmeter)
Online Bookings
100 100%
0% 0
Hospitality
0 0%
100% 100
Hotel Management Software
Guest Engagement
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Viator and Guestmeter

Viator Reviews

The 9 Best Travel Itinerary Apps for Booking Activites, Tours, and More
Viator comes from the same company as TripAdvisor, so you can be sure it knows everything about travel. The site offers over 200,000 things to do and is available in destinations such as London, Florence, Barcelona, Rome, New York City, and more. You can also rely on the platform to give you solid reviews, lowest prices, and even free cancellation if made at least 24 hours...

Guestmeter Reviews

  1. Great reputation management tool for my hotel

    I've been a subscriber for a couple of months now. Initially I subscribed to give a boost to my hotel reviews on tripadvisor using their guest satisfaction survey via international sms.

    👍 Pros:    International sms|Guest satisfaction survey|Qr code

Social recommendations and mentions

Based on our record, Viator seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Viator mentions (22)

  • Naxos to Mykonos and Delos Day Trip
    We want to do a day trip from Naxos to Mykonos and Delos. But when I looked at getyourguide.com or viator.com, all the day trips on the dates that we wanted had already been booked. Also, from what I read, these sites do not really offer tours, it is basically boat tickets to go to these islands. Source: 8 months ago
  • Mariner of the Seas- Excursion was cancelled
    We used viator.com for many of our excursions. Most of the ones you find on RCCL are available on Viator but at a lower price. Be aware you may have to arrange your own transportation but we booked our excursions with shuttle included so we didn't have to deal with Taxis/Uber. Source: 10 months ago
  • Visiting Norway in August and want to book a guided tour and a boat tour - is it okay/wise to book some we found through Trip Advisor or might we find websites for the exact guides we want to hire?
    I've never used Trip Advisor to book tours, but I have had good experiences with viator.com. Haven't used it to book anything in Norway though, but it worked well in Spain and Scotland. Source: 11 months ago
  • Benefits of using Travel Agencies
    If you are into the planning and scouring the internet and magazines for your trip, but your not sure about activities, check out viator.com they have a huge variety of activities around the world, and you can book directly through their platform. Travel agents also use their platform to help travelers make a more enriching travel experience. Source: about 1 year ago
  • First time at Aulani: Help with itinerary?
    Take a surf lesson or go snorkeling to see sea turtles (check out on viator.com). Source: about 1 year ago
View more

Guestmeter mentions (0)

We have not tracked any mentions of Guestmeter yet. Tracking of Guestmeter recommendations started around Mar 2021.

What are some alternatives?

When comparing Viator and Guestmeter, you can also consider the following products

Cloudbeds - Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive.

ALICE Guest - ALICE is a hotel operations platform that improves staff communication, task management, and guest satisfaction.

VirtualConcierge - A concierge service that serves as a tool for businesses wishing to provide a progressive employee benefit that improves the productivity, recruiting power, morale and motivation of the work force.

ReviewPro - ReviewPro provides guest intelligence solutions to independent hotel brands worldwide.

TrustYou Messaging - Talk with guests via SMS, Facebook Messenger, email and live chat to improve operations & build loyalty. Internal staff management & Amazon Echo included!

HelloShift - HelloShift is a communication platform for hotel staff & guests that replaces antiquated communication mechanisms with a interface for hotel staff & also seamlessly integrates guest requests via SMS-messaging.