vFairs Reviews

1. LeeQue

   9 months ago
   Excellent customer service, useful platform, delivered results

   The good points of vFairs were the level of detail - there was so much we could do and include in what we wanted, which was very useful. Our project managers were excellent, they provided vital customer service, helped us understand areas of the platform, offered us tips and advice and delivered a hassle-free experience. They even recognised where we had put the wrong duration time in for one of our sessions and told us so we could correct it and contact our speakers with new links to the conference, just in time! Setting up the event was easy and straightforward and the team were thorough in how to deliver information and provide us with what we needed. They listened to our feedback and tailored the event to suit what we required.

Freshservice Reviews

vFairs mentions (0)

Freshservice mentions (3)

• Outlook Helpdesk Form

  If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago

• Low Hanging Fruit - Recommendations for Ticketing System????

  FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago

• SchoolDude as a help desk / ticketing system.

  If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago