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VersionOne VS Jira Service Desk

Compare VersionOne VS Jira Service Desk and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

VersionOne logo VersionOne

Agile Made Easier. Find out what differentiates VersionOne's top agile project management software from other scrum tools and resources.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • VersionOne Landing page
    Landing page //
    2023-04-06
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

VersionOne videos

+ Add

VersionOne review: Version One for Agile Projects

More videos:

  • Review - VersionOne Product Overview
  • Review - AgileTalks Panel Discussion - CollabNet VersionOne State of Agile Survey Review & Long Term Trends

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to VersionOne and Jira Service Desk)

VersionOne

Jira Service Desk

Project Management
28 28%
Project Management
72% 72
Help Desk
0 0%
Help Desk
100% 100
Task Management
100 100%
Task Management
0% 0
Work Management
100 100%
Work Management
0% 0

User comments

Share your experience with using VersionOne and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare VersionOne and Jira Service Desk

VersionOne Reviews

12 Best JIRA Alternatives in 2019
VersionOne simplifies product planning with easy backlog management. This tool provides stakeholders with a centralized view of the backlog. It is one of the free Jira Alternatives which has a drag-and-drop interface.
Source: www.guru99.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing VersionOne and Jira Service Desk, you can also consider the following products

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Pivotal Tracker - Pivotal Tracker: The awesome, lightweight, agile project management tool for software teams. Get your 30-day Free Trial started today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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