Software Alternatives & Reviews

Versature VS NICE inContact

Compare Versature VS NICE inContact and see what are their differences

Versature logo Versature

Cloud-based VoIP communications platform for business users

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Versature Landing page
    Landing page //
    2022-01-08
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Versature videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Versature and NICE inContact)
Communication
3 3%
97% 97
VoIP
100 100%
0% 0
Enterprise Communication
Cloud Contact Center
100 100%
0% 0

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Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Versature and NICE inContact, you can also consider the following products

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Mitel - Business Communications and Collaboration

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Phonebooth - Phonebooth is one of the leading voip providers, providing phone systems & phone service for small businesses.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.