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Verint VS Jira Service Desk

Compare Verint VS Jira Service Desk and see what are their differences

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Verint logo Verint

Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Verint Landing page
    Landing page //
    2023-10-21
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Verint videos

+ Add

Verint Workforce Management (WFM): Made for the Way You Work

More videos:

  • Review - Keep your words with Verba Recording System
  • Demo - Verint Product Demo by Simplifilm
  • Demo - Verint Training - Demo & Practice TLs

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Verint and Jira Service Desk)

Verint

Jira Service Desk

Help Desk
10 10%
Help Desk
90% 90
Business & Commerce
100 100%
Business & Commerce
0% 0
Project Management
0 0%
Project Management
100% 100
Communication
100 100%
Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Verint and Jira Service Desk

Verint Reviews

We have no reviews of Verint yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Verint and Jira Service Desk, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Service Creatio - The Omnichannel Customer Service and Support

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk Suite - The complete Zendesk suite in one package

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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