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Verascape VS Simplify360

Compare Verascape VS Simplify360 and see what are their differences

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The platform for exceptional customer service at scale. featured
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Verascape logo Verascape

Customer service and order tracking solution for businesses

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Verascape Landing page
    Landing page //
    2023-04-25
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Verascape videos

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Simplify360 videos

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Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Verascape and Simplify360)

Verascape

Simplify360

Call Center Software
100 100%
Call Center Software
0% 0
Tool
0 0%
Tool
100% 100
Call Management
100 100%
Call Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Verascape and Simplify360, you can also consider the following products

Nixxis - The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Zendesk Answer Bot - Chatbots

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Aceyus - Aceyus brings call center data from multple sources into one dashboard. With Aceyus VUE, get call center dashboards that show the full customer journey.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

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