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Venngage VS HelpScout

Compare Venngage VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Venngage logo Venngage

Join over 1 million people creating their own professional graphics with our easy to use infographic maker. Sign up for free and choose from 1000+ infographic templates.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Venngage Landing page
    Landing page //
    2022-10-26
  • HelpScout Landing page
    Landing page //
    2023-07-14

Venngage videos

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Venngage Review - Create INFOGRAPHICS and a LOT more!

More videos:

  • Review - Free Infographic Maker review Venngage | Free chart maker online
  • Tutorial - How to Create an Infographic for Free with Venngage Tutorial and Review 2018

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Venngage and HelpScout)

Venngage

HelpScout

Digital Asset Management
100 100%
Digital Asset Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Marketing Platform
100 100%
Marketing Platform
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Venngage and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Venngage and HelpScout

Venngage Reviews

5 Free Tools to Design Creative Ads for Your Brands — Best of
The software is stocked with well-designed templates that suit multiple requirements like banner ads or banners for social media platforms. It provides unlimited infographics, icons, charts, and a vast array of fonts. Venngage, like Canva, allows its users to create teams and work on shared projects.
Source: www.hongkiat.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

HelpScout might be a bit more popular than Venngage. We know about 2 links to it since March 2021 and only 2 links to Venngage. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Venngage mentions (2)

  • Boss hasn't paid me in 5 weeks
    In freelancing, gig jobs, contracting, or fundraising, I always stress the necessity of an employment contract. They are mandatory in many countries to engage in labor at all, and will specify the term of employment, responsibilities, pay, etc. If someone wants you to work without a contract, the work lasts longer than one day, and they're not your mother, it's a red flag. If you plan to continue the job, I would... Source: over 2 years ago
  • 🗳Otome Localization SURVEY RESULTS | How did your predictions stack up? 🎮
    So I used this website called Venngage which is for infographics. Usually I use Canva for making little graphics and stuff but Canva has been buggy lately. Source: over 2 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Venngage and HelpScout, you can also consider the following products

Pics.io - Pics.io is a cloud service that people can use to manage their creative content and files, collaborate with their peers on this content, and then share it with their clients. Read more about Pics.io.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bynder - Bynder is a cloud-based digital asset management solution for marketing professionals looking to simplify how they manage digital content via one central portal.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Brandfolder - One link to all your marketing assets. Brandfolder is your convenient source to visually organize, quickly find and easily share all your final brand assets.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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