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Veeva CRM Suite VS Salesforce Service Cloud

Compare Veeva CRM Suite VS Salesforce Service Cloud and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Veeva CRM Suite logo Veeva CRM Suite

Watch how Vault Quality Suite unifies quality, document, and training management applications to automate and harmonize quality processes globally.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Veeva CRM Suite Landing page
    Landing page //
    2023-07-18
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Veeva CRM Suite videos

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Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Veeva CRM Suite and Salesforce Service Cloud)

Veeva CRM Suite

Salesforce Service Cloud

CRM
100 100%
CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100
Sales
100 100%
Sales
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Veeva CRM Suite and Salesforce Service Cloud

Veeva CRM Suite Reviews

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Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Veeva CRM Suite and Salesforce Service Cloud, you can also consider the following products

Inception CRM - CRM for Pharma and Biotech. We help life science sales & medical teams reach the right customers with the right messages at the right time.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Omnipresence CRM - Omnipresence CRM built to drive life sciences forward

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Aurea CRM - CRM w/ integrated campaign management, previously update.CRM

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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