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VanillaSoft VS PlayVox

Compare VanillaSoft VS PlayVox and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

VanillaSoft logo VanillaSoft

VanillaSoft is a web based on-demand sales platform.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • VanillaSoft Landing page
    Landing page //
    2022-05-05
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

VanillaSoft videos

+ Add

Prospect Engagement & Lead Management Solution by VanillaSoft: Smart Selling Tools Video Review

More videos:

  • Review - Never a Dull Moment - Working at VanillaSoft

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to VanillaSoft and PlayVox)

VanillaSoft

PlayVox

CRM
100 100%
CRM
0% 0
Communication
0 0%
Communication
100% 100
HR
100 100%
HR
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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What are some alternatives?

When comparing VanillaSoft and PlayVox, you can also consider the following products

LevelEleven - LevelEleven is a sales performance optimization platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Velocify Lead Manager - Lead Scoring

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Ambition - Increase employee productivity in a fun, sustainable way. Fantasy Football adapted for the work environment

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

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