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Vanilla Forums VS NICE inContact

Compare Vanilla Forums VS NICE inContact and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Vanilla Forums logo Vanilla Forums

Build an engaging community forum using Vanilla's modern cloud forum software.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Vanilla Forums Landing page
    Landing page //
    2023-02-03

  www.vanillaforums.comSoftware by Vanilla Forums

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Vanilla Forums videos

+ Add

Vanilla Forums

More videos:

  • Review - Vanilla Forums: Moderation Queues
  • Review - Using Announcements in Vanilla Forums

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Vanilla Forums and NICE inContact)

Vanilla Forums

NICE inContact

Forums And Forum Software
100 100%
Forums And Forum Software
0% 0
Communication
0 0%
Communication
100% 100
Community Platform
100 100%
Community Platform
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Vanilla Forums and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vanilla Forums and NICE inContact

Vanilla Forums Reviews

We have no reviews of Vanilla Forums yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Vanilla Forums seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vanilla Forums mentions (3)

  • The (grim?) future of Daoist forums
    I used to use phpBB back in the day. Vanilla forums has seemed interesting to me for a while (https://vanillaforums.com/), I used HostGator back in the day (https://www.hostgator.com/). Source: about 2 years ago
  • 1password is considering a self-hosted option to store vaults
    That one seems to be built with Vanilla Forums: https://vanillaforums.com/en/. - Source: Hacker News / almost 3 years ago
  • Boards.ie hamster has fallen off his wheel
    They're blaming their service provider for not working on the weekend, even though they should have been well aware of that when considering them as a service provider and should have planned their migration schedule accordingly. Source: almost 3 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Vanilla Forums and NICE inContact, you can also consider the following products

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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