Software Alternatives, Accelerators & Startups

Usetiful VS Mural

Compare Usetiful VS Mural and see what are their differences

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
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Mural logo Mural

MURAL is a visual collaboration workspace for modern teams.
  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

  • Mural Landing page
    Landing page //
    2023-05-11

Usetiful features and specs

  • Product Tours: interactive guided tours
  • Checklists: user onboarding checklists
  • Smart Tips: contextual guidance and validation
  • Assistant widget: customer self help
  • Easy to Set-up and use: less than 5 min setup
  • Employee onboarding: employee tutorials and checklist

Mural features and specs

No features have been listed yet.

Usetiful videos

Create product tours without coding with Usetiful

More videos:

  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Mural videos

Advanced features & review / Customer Journey Mapping in Mural

More videos:

  • Review - Introduction to MURAL - 12 Dec 2018
  • Review - Product Review: Wall26 Mural Palm Trees on Tropical Beach

Category Popularity

0-100% (relative to Usetiful and Mural)
Digital Adoption
100 100%
0% 0
Digital Whiteboard
0 0%
100% 100
User Onboarding And Engagement
Team Collaboration
0 0%
100% 100

User comments

Share your experience with using Usetiful and Mural. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usetiful and Mural

Usetiful Reviews

  1. Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far

15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

Mural Reviews

The 11 best online whiteboards
Remote teams who use MURAL for meetings (like Zapier), will love the digital version of some office staples, from timers (which you can use for focused ideation sprints) to chat boxes. It can be tough to share candid feedback in remote team meetings. That's why we love MURAL's timed voting session, where you can allot a number of votes to each collaborator. To vote, click on...
Source: zapier.com
Top 10 Digital Whiteboard Software for Team Collaboration
Mural is a great platform for design teams with geographical barriers between them. Mural wants you to stop digitizing your content, rather start your work on its digital whiteboard and bounce off ideas.
Source: blog.bit.ai

Social recommendations and mentions

Based on our record, Mural seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usetiful mentions (0)

We have not tracked any mentions of Usetiful yet. Tracking of Usetiful recommendations started around Mar 2021.

Mural mentions (10)

  • Google Ending Support for Jamboard Devices
    Https://mural.co/ Mural has a free tier. I did not used it much but was nice. - Source: Hacker News / 9 months ago
  • Interview in 3 hours, any tips?
    How you formulate your research questions e.g. Research objective generation workshop and where you store and manage your backlog e.g. mural, miro, excel, uxbacklog. Source: 12 months ago
  • Escape from low maturity
    Transparency of work. Whether youre using https://mural.co for collab analysis, usertesting so people can observe or something as simple as https://uxbacklog.co for a research backlog, giving visibility to the team really helps in building awareness and UR expectation but also gets UR in the pipeline / process. Source: about 1 year ago
  • Recommendation for mindmaps
    For instance, mural.co is pretty good. However, it doesnt have the feature I described with which you can colapse knots od your mindmap. Source: over 1 year ago
  • What's your favourite tool for the AWS architecture diagrams for the planning (ideating) stages?
    Super early on in the brainstorming stage we'd use something like mural.co for the "ideating" stage and then quickly move to lucidchart for diagrams and early architecture. Source: over 1 year ago
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What are some alternatives?

When comparing Usetiful and Mural, you can also consider the following products

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

Miro - Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Figma - Team-based interface design, Figma lets you collaborate on designs in real time.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Stormboard - Stormboard empowers data-driven companies to turn their unstructured whiteboards into data-rich collaborative workspaces; enabling data-driven decisions and efficient processes — often eliminating the need for meetings entirely.