Software Alternatives, Accelerators & Startups

Usetiful VS Countly

Compare Usetiful VS Countly and see what are their differences

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
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Countly logo Countly

Product Analytics and Innovation. Build better customer journeys.
  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

  • Countly Landing page
    Landing page //
    2023-07-30

Countly is a product analytics solution and innovation enabler that helps organizations track product performance and user journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, it allows organizations to innovate and enhance their products to provide personalized and customized customer experiences, and meet key business and revenue goals.

Track, measure, and take action - all without leaving Countly.

Usetiful features and specs

  • Product Tours: interactive guided tours
  • Checklists: user onboarding checklists
  • Smart Tips: contextual guidance and validation
  • Assistant widget: customer self help
  • Easy to Set-up and use: less than 5 min setup
  • Employee onboarding: employee tutorials and checklist

Countly features and specs

No features have been listed yet.

Usetiful videos

Create product tours without coding with Usetiful

More videos:

  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Countly videos

Countly Community Edition

Category Popularity

0-100% (relative to Usetiful and Countly)
Digital Adoption
100 100%
0% 0
Analytics
0 0%
100% 100
User Onboarding And Engagement
Web Analytics
0 0%
100% 100

User comments

Share your experience with using Usetiful and Countly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usetiful and Countly

Usetiful Reviews

  1. Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far

15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

Countly Reviews

Top 5 open source alternatives to Google Analytics
Heavily targeting marketing organizations, Countly tracks data that is important to marketers. That information includes site visitors' transactions, as well as which campaigns and sources led visitors to your site. You can also create metrics that are specific to your business. Countly doesn't forgo basic web analytics; it also keeps track of the number of visitors on your...
Source: opensource.com
Find the Best Mixpanel Alternatives for Your Product Team
While Countly is a great option for security-conscious product teams, it still requires manual event setup. Pricing starts with an open source, free-forever plan that’s extensible with the right engineering resources. However, Countly doesn’t have a way for less technical users to easily get started.
Source: heap.io
On Migrating from Google Analytics
The initial installation of Countly isn't too difficult. They offer a pretty convenient One-Liner Countly Installation script. According to the documentation they suggest a server with 2GB of RAM. I ran Countly on such a server for several months, but eventually downgraded to a server with 1GB of RAM, and haven't encountered any issues so far.

Social recommendations and mentions

Based on our record, Countly seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usetiful mentions (0)

We have not tracked any mentions of Usetiful yet. Tracking of Usetiful recommendations started around Mar 2021.

Countly mentions (6)

  • Want your dedicated (and managed) product analytics server?
    Hello HN, founder of Countly (https://count.ly) here. As you might know, we are the creators of one of the first open-source product analytics platforms that has 10+ SDKs for mobile, desktop and web applications. We've been working on a new SaaS, myCountly, to help you launch your own Countly servers in any location, so your user data stays close to home. We are going to do an alpha launch soon, and looking for... - Source: Hacker News / over 1 year ago
  • Which crash reporting platform do you use for your Vue apps?
    Is countly still operational? Can't connect to their website https://count.ly/. Source: over 1 year ago
  • Ask HN: Best alternatives to Google Analytics in 2021?
    Always surprised more people don’t use countly. Runs nice in docker or digital ocean. https://count.ly. Been self hosting it for years with few issues. - Source: Hacker News / over 2 years ago
  • Open Source Analytics Stack: Bringing Control, Flexibility, and Data-Privacy to Your Analytics
    Countly (website, GitHub) is also an open-source product analytics platform that is designed primarily for marketing organizations. It helps marketers track website information (website transactions, campaigns, and sources that led visitors to the website, etc.). Countly also collects real-time mobile analytics metrics like active users, time spent in-app, customer location, etc., in a unified view on your dashboard. - Source: dev.to / over 2 years ago
  • Google Analytics deleted my entire account because I didn't log in for 60 days
    Self-hosted alternatives to Google Analytics include: Matomo, open core with a broad feature set: https://matomo.org Countly, open core with desktop and mobile tracking: https://count.ly/ Plausible, open source with a simple feature set: https://plausible.io. - Source: Hacker News / almost 3 years ago
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What are some alternatives?

When comparing Usetiful and Countly, you can also consider the following products

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Amplitude - Mobile analytics: come with questions, leave with answers