Software Alternatives, Accelerators & Startups
Register | Login

Usetiful VS Commune

Compare Usetiful VS Commune and see what are their differences

Preferred Patron
Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Commune logo Commune

Customer communication platform build for Customer Success teams
  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

  • Commune Landing page
    Landing page //
    2023-04-13

Commune is the digital customer communication platform that centralizes and consolidates various customer communication channels into a single place.

Usetiful

Website
usetiful.com
Pricing URL
Official Usetiful Pricing
$ Details
freemium €29.0 / Monthly
Platforms
Web Browser Google Chrome Cross Platform JavaScript Mobile React Native
Release Date
-
Edit details

Commune

Website
commune.us
Pricing URL
Official Commune Pricing
$ Details
$399.0 / Monthly
Platforms
-
Release Date
2022 August
Edit details

Usetiful features and specs

  • Product Tours
    interactive guided tours
  • Checklists
    user onboarding checklists
  • Hotspot beacons
    pulsating elements to draw user's attention without being intrusive
  • Microsurveys
    gather user feedback seamlessly
  • Smart Tips
    contextual guidance and validation
  • Assistant widget
    customer self help
  • Easy to Set-up and use
    less than 5 min setup
  • Employee onboarding
    employee tutorials and checklist
  • Knowledge Base portal
    public self-help portal
  • Native mobile guides
    support for native mobile
  • Feature tracking
    tracking of feature adoption by user segments or individual users
  • Integrations
    connect onboarding flows to wider company operations

Commune features and specs

No features have been listed yet.

Analysis of Usetiful

Overall verdict

  • Usetiful is considered a good solution for businesses looking to optimize user onboarding and enhance the customer experience. Its features cater well to both small startups and larger organizations needing to provide seamless user guidance.

Why this product is good

  • Usetiful is a digital adoption platform designed to help users onboard, train, and guide through applications with ease. It is known for its intuitive interface, customizable onboarding flows, and interactive product tours. This tool can enhance user engagement, reduce churn, and improve the learning curve for new software users.

Recommended for

    Usetiful is recommended for product managers, customer success teams, and training departments in companies that deploy software applications and seek to improve user onboarding, reduce support requests, or boost user satisfaction and retention.

Usetiful videos

+ Add

Embedded Banners

More videos:

  • Demo - Create product tours without coding with Usetiful
  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Commune videos

+ Add

Commune: The All-in-one Customer Communication Platform

More videos:

  • Review - The Commune (Kollektivet) - Official Movie Review
  • Review - The Commune Movie Review
  • Review - The Commune review

Category Popularity

0-100% (relative to Usetiful and Commune)

Usetiful

Commune

Digital Adoption
100 100%
Digital Adoption
0% 0
Customer Success
0 0%
Customer Success
100% 100
User Onboarding And Engagement
98 98%
User Onboarding And Engagement
2% 2
User Engagement
100 100%
User Engagement
0% 0

Questions and Answers

As answered by people managing Usetiful and Commune.

What makes your product unique?

Usetiful's answer

  • Usetiful works with native mobile - serving clients on all of their platforms
  • Usetiful is affordable - offering a free-forever plan and scalable business offerings
  • Usetiful "just works" - supporting wide range of corner cases, including exotic Single Page Applications or iFrames
  • Usetiful is secure - not only ISO27001 certified, HIPAA and GDPR compliant. But also able to run on-premise for security-intense clients

Who are some of the biggest customers of your product?

Usetiful's answer

-Audi -DHL -DPD -Konica Minolta -Foodora -e27 -Nanyang Technological University -iChef

User comments

Share your experience with using Usetiful and Commune. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usetiful and Commune

Usetiful Reviews

  1. Marek Albrecht
    · Portal Admin at LARP Slovakia ·
    Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. Martin Novak
    · Front end manager at Netwits Company ·
    A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far
15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
Source: blog.usetiful.com
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

Commune Reviews

We have no reviews of Commune yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Commune seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usetiful mentions (0)

We have not tracked any mentions of Usetiful yet. Tracking of Usetiful recommendations started around Mar 2021.

Commune mentions (1)

  • Tech Touch/Low Touch — Any success stories of it being done well?
    Disclaimer: we provide a tech-touch solution ( commune.us ). Source: over 2 years ago

What are some alternatives?

When comparing Usetiful and Commune, you can also consider the following products

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

inSided - Online Customer Success Community platform & Knowledge Base

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Plotline - Desktop application to create organize characters, plotlines, scenes, and chapters.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Crowded Communities - The all-in-one community platform.

Loading...