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UserTesting.com VS Ribbon

Compare UserTesting.com VS Ribbon and see what are their differences

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UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Ribbon logo Ribbon

Vehicle servicing can be a particularly irritating expense.
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

  • Ribbon Landing page
    Landing page //
    2023-05-06

UserTesting.com

Website
usertesting.com
Pricing URL
Official UserTesting.com Pricing
$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Darrell Benatar
Employees
500 - 999
Edit details

Ribbon

Website
ribbon.co
Pricing URL
-
$ Details
Release Date
-
Edit details

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Ribbon features and specs

  • Simplified Home Buying Process
    Ribbon provides a more straightforward approach to purchasing a home by acting as a cash buyer on a buyer’s behalf, which can make the process less stressful and more efficient.
  • Increased Buyer Competitiveness
    With Ribbon, homebuyers can present all-cash offers, which are often more attractive to sellers and can increase the likelihood of winning a bid in competitive markets.
  • Guaranteed Purchase
    Ribbon guarantees the purchase of the home even if the buyer's mortgage financing falls through, offering sellers a high level of certainty and reducing the risk of deal collapse.
  • Flexibility in Closing
    Ribbon provides flexible closing dates, which can be advantageous for both buyers and sellers in dealing with varied timelines and personal schedules.
  • Support for Homebuyers and Real Estate Agents
    Ribbon offers comprehensive support for both homebuyers and their real estate agents, including tools and resources to facilitate smoother transactions.

Possible disadvantages of Ribbon

  • Service Fees
    Ribbon charges fees for their services, which can add to the overall costs for the buyer. These fees might be a percentage of the home’s purchase price.
  • Geographical Limitations
    Ribbon’s services are not available in all U.S. states or regions, which limits accessibility for some potential homebuyers.
  • Qualification Requirements
    Not all buyers will qualify to use Ribbon’s services, as there are certain criteria and financial requirements that must be met.
  • Market Dependence
    The benefits of Ribbon’s services are highly dependent on the competitiveness of the real estate market. In less competitive markets, the advantages of using Ribbon may not be as significant.
  • Risk of Dependence on External Service
    Relying on Ribbon can create a dependency on an external service to complete a home purchase, which might not appeal to buyers who prefer a more traditional, self-managed approach.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Analysis of Ribbon

Overall verdict

  • Ribbon is generally considered a good choice for those seeking reliable and efficient payment solutions. Its focus on security, user experience, and support makes it a strong contender in the fintech market. However, as with any service, it's important for potential users to evaluate specific business needs and conduct further research before committing.

Why this product is good

  • Ribbon, a company that provides innovative payment solutions, is praised for its ease of use, secure transactions, and robust customer support. It stands out for its commitment to simplifying financial transactions and offering transparency in fees and services. Many users commend its intuitive platform and potential to streamline payment processes for businesses and individuals alike.

Recommended for

    Ribbon is recommended for small to medium-sized businesses looking for straightforward payment processing solutions, tech-savvy individuals who prioritize security and user experience, and startups that need scalable payment options with transparent pricing.

UserTesting.com videos

+ Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Ribbon videos

+ Add

Anupama Chopra's Movie Review of Ribbon

More videos:

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Category Popularity

0-100% (relative to UserTesting.com and Ribbon)

UserTesting.com

Ribbon

User Experience
100 100%
User Experience
0% 0
Tech
0 0%
Tech
100% 100
Usability
100 100%
Usability
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using UserTesting.com and Ribbon. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserTesting.com and Ribbon

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Source: www.socialpros.co
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

Ribbon Reviews

We have no reviews of Ribbon yet.
Be the first one to post

Social recommendations and mentions

Based on our record, UserTesting.com seems to be more popular. It has been mentiond 101 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

Ribbon mentions (0)

We have not tracked any mentions of Ribbon yet. Tracking of Ribbon recommendations started around Mar 2021.

What are some alternatives?

When comparing UserTesting.com and Ribbon, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Palo Alto Networks GlobalProtect - GlobalProtect extends NGFW protections to your mobile workforce, no matter where they are.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Symantec Endpoint Protection Mobile - Protect your business from malicious mobile attacks on modern operating systems such as Android and iOS.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

Trend Micro Deep Security - Excellent hybrid cloud security doesn't require your business to sacrifice operational performance. Trend Micro lets you keep business moving securely.

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