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UserTesting.com VS Mozilla Firefox

Compare UserTesting.com VS Mozilla Firefox and see what are their differences

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UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Mozilla Firefox logo Mozilla Firefox

Get the browsers that put your privacy first — and always have
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

  • Mozilla Firefox Landing page
    Landing page //
    2023-09-01

Get the browser that protects what’s important. No shady privacy policies or back doors for advertisers. Just a lightning fast browser that doesn’t sell you out.

UserTesting.com

Website
usertesting.com
Pricing URL
Official UserTesting.com Pricing
$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Darrell Benatar
Employees
500 - 999
Edit details

Mozilla Firefox

Website
mozilla.org
Pricing URL
-
$ Details
-
Release Date
-
Edit details

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Mozilla Firefox features and specs

  • Privacy-Focused
    Firefox places a strong emphasis on user privacy by offering features such as Enhanced Tracking Protection, which blocks a wide range of online trackers.
  • Add-Ons and Extensions
    Firefox supports a wide array of add-ons and extensions, allowing users to customize their browsing experience to a great extent.
  • Open Source
    Being open-source, Firefox's code is transparent and reviewed by the community, helping find and fix vulnerabilities more efficiently.
  • Cross-Platform Syncing
    With a Firefox account, you can sync your bookmarks, history, and open tabs across multiple devices, making it convenient to transition between them.
  • Resource Management
    Firefox has made significant efforts in optimizing its resource management, which translates to better performance and reduced memory usage compared to some other browsers.

Possible disadvantages of Mozilla Firefox

  • Extension Compatibility Issues
    Though Firefox supports numerous extensions, sometimes they can have compatibility issues after updates, requiring developers to make adjustments.
  • Slower Performance on Some Sites
    In some cases, Firefox may perform slightly slower than competitors like Google Chrome, particularly with sites heavily optimized for Chrome.
  • Market Share
    Firefox holds a smaller market share compared to giants like Chrome, which can sometimes result in websites being less optimized for Firefox.
  • Limited Native Features
    Some features that are built-in with other browsers need to be added via extensions in Firefox, potentially making the setup process longer.
  • Frequent Updates
    Though generally positive, Firefox's frequent updates can sometimes introduce bugs or lead to unexpected behavior, needing rapid release fixes.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Analysis of Mozilla Firefox

Overall verdict

  • Yes, Mozilla Firefox is considered a good browser. It balances performance, security, and user-centric features well, which makes it a solid choice for many users.

Why this product is good

  • Mozilla Firefox is widely regarded as a robust web browser due to its strong commitment to user privacy, open-source development, and a high degree of customizability. It offers a variety of features like Enhanced Tracking Protection, customizable UI, and support for numerous add-ons and extensions. Its performance in speed and security updates is consistently appreciated by users who prioritize these aspects.

Recommended for

  • Users who prioritize privacy and data protection
  • Individuals who prefer open-source software
  • Those who like to customize their browsers with add-ons and extensions
  • People seeking a lightweight and efficient browsing experience
  • Users wanting regular updates and community-driven development

UserTesting.com videos

+ Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Mozilla Firefox videos

+ Add

Mozilla Firefox Review

More videos:

  • Review - Firefox Quantum: Chrome Killer? Should You Switch Browsers?
  • Review - Six Reasons I Love Firefox Quantum
  • Review - Firefox Quantum Review: Google Chrome killer?

Category Popularity

0-100% (relative to UserTesting.com and Mozilla Firefox)

UserTesting.com

Mozilla Firefox

User Experience
100 100%
User Experience
0% 0
Web Browsers
0 0%
Web Browsers
100% 100
Usability
100 100%
Usability
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserTesting.com and Mozilla Firefox

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Source: www.socialpros.co
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

Mozilla Firefox Reviews

  1. Sabu
    · Technical Support Engineer at Stan MM ·
    Best Online Experience

    I adore Firefox's functionality and the fact that it is open source software that might be created by tens of thousands of people worldwide. You can utilize features that aren't accessible on rival products like Chrome because it is open source.

    👍 Pros:    Open-source|Free|Fast
  2. BibGreen
The 7 best web browsers in 2025
Firefox is a lightweight browser and doesn't require much space or memory, meaning it can operate smoothly even on lean machines. But it doesn't compromise on utility. It's packed with supplementary tools, like a handy PDF editor, a tracker and cookie banner blocker, a read-it-later app, and more. I also like that you can isolate tabs on Firefox so they act in a new,...
Source: zapier.com
The 11 Best Web Browsers Not Based on Chromium
Mozilla Firefox stands out as an open-source browser that prioritizes privacy and customization. As a top choice among browsers not based on Chromium, it has gained a loyal following thanks to its strong focus on user control and security.
Source: stackdiary.com
Avoid The Hack: 6 Best Privacy Browser Picks for Windows
Many tweaks, both basic, and advanced, should be made before Firefox can be considered a private browser. While vanilla - or otherwise un-configured - Firefox is arguably better for privacy than Google Chrome or Microsoft Edge, Firefox doesn't come especially configured for optimal (or maximum) user privacy out-the-box. This isn't a difficult task and just takes a chunk of...
Source: avoidthehack.com
Top browsers: features, comparison and stats (2022)
Mozilla Firefox is the fourth most popular web browser; it currently holds 4.1% of the web browser market share. It was released in 2002 by the Mozilla Foundation and its contributors.
Source: www.stackscale.com
6 Best Browser Alternatives to Google Chrome
You can also expect good performance from Firefox, though you might run into a rare compatibility issue. In general, Firefox is speedy (though not as lean as Edge) and its customizable UI should suit most users. While not the most feature-filled, Firefox has some nice additions not available on Chrome, including containers that let you separate work, shopping, or personal...
Source: gizmodo.com

Social recommendations and mentions

Based on our record, UserTesting.com seems to be more popular. It has been mentiond 101 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

Mozilla Firefox mentions (0)

We have not tracked any mentions of Mozilla Firefox yet. Tracking of Mozilla Firefox recommendations started around Mar 2021.

What are some alternatives?

When comparing UserTesting.com and Mozilla Firefox, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Brave - Fast and secure, ad and tracker blocking browser.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Google Chrome - Google Chrome is a fast, secure, and free web browser, built for the modern web. Give it a try on your desktop today.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

Vivaldi - Vivaldi is a free, fast web browser designed for power-users. You decide how you browse. Download Vivaldi's fully customisable browser now and browse your way.

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