Software Alternatives, Accelerators & Startups
Register | Login

UserTesting.com VS Labelbox

Compare UserTesting.com VS Labelbox and see what are their differences

KeywordSearch
Supercharge your Ad audiences with AI featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Labelbox logo Labelbox

Build computer vision products for the real world
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

  • Labelbox Landing page
    Landing page //
    2023-08-20

A complete solution for your training data problem with fast labeling tools, human workforce, data management, a powerful API and automation features.

UserTesting.com

Website
usertesting.com
Pricing URL
Official UserTesting.com Pricing
$ Details
Free Trial
Platforms
-
Release Date
2007 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Darrell Benatar
Employees
500 - 999
Edit details

Labelbox

Website
labelbox.com
Pricing URL
Official Labelbox Pricing
$ Details
freemium
Platforms
Browser
Release Date
-
Edit details

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Labelbox features and specs

  • User-Friendly Interface
    Labelbox features a clean, intuitive interface that makes it easy for users to navigate and manage their projects, even for those who are new to data labeling.
  • Collaboration Tools
    The platform includes robust collaboration tools, allowing multiple team members to work together efficiently on the same project and oversee progress in real-time.
  • API Integration
    Labelbox provides a powerful API that enables seamless integration with other tools and systems, which can help automate workflows and enhance productivity.
  • Comprehensive Annotations
    The platform supports a wide range of annotation types including bounding boxes, polygons, and more. This flexibility allows users to create detailed and precise annotations for diverse use cases.
  • Scalability
    Labelbox is designed to scale with your needs, making it suitable for small projects as well as large enterprises requiring high-volume data labeling.
  • Quality Assurance Features
    Labelbox includes features for quality control and assurance, such as review workflows and consensus scoring, to ensure the accuracy and reliability of labeled data.
  • Data Security
    With strong security protocols in place, Labelbox ensures that sensitive data is protected, meeting compliance standards for various industries.

Possible disadvantages of Labelbox

  • Cost
    Labelbox can be expensive, especially for small teams or startups. The cost might be prohibitive for those with limited budgets.
  • Learning Curve
    Despite its user-friendly interface, some advanced features have a learning curve, requiring time and training to leverage the platform's full potential.
  • Dependency on Internet Connection
    Since Labelbox is a cloud-based platform, a stable internet connection is required. Any internet issues can disrupt workflow and access.
  • Limited Offline Capabilities
    The platform's reliance on being cloud-based means it offers limited offline capabilities, restricting users who might need to work without internet access.
  • Feature Limitations on Basic Plans
    Some advanced features and integrations are only available in higher-tier plans, which can be restrictive for users on basic subscription plans.
  • Integration Complexity
    While powerful, API integrations can be complex and may require technical expertise to set up and maintain effectively.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Analysis of Labelbox

Overall verdict

  • Labelbox is considered a good tool for data labeling, particularly in the context of machine learning and artificial intelligence projects.

Why this product is good

  • User-Friendly Interface: Labelbox offers an intuitive interface that facilitates easy navigation and efficient labeling, making it accessible for both experienced and new users.
  • Customization: It provides customizable workflows that can adapt to specific project needs, enhancing productivity and flexibility.
  • Collaboration Features: The platform supports collaboration among team members, allowing for seamless communication and efficient coordination.
  • Scalability: Labelbox is designed to handle large datasets, making it suitable for projects of varying sizes, including enterprise-level operations.
  • Integration Capabilities: The tool integrates well with other data management and machine learning frameworks, allowing for streamlined workflows.

Recommended for

  • Organizations involved in machine learning and AI development, especially those focusing on image and video data.
  • Data science teams needing a robust labeling tool that can handle large volumes of data efficiently.
  • Companies seeking a scalable solution for collaborative data annotation projects.
  • Developers and researchers who require customizable workflows and integrations with other ML tools.

UserTesting.com videos

+ Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Labelbox videos

+ Add

Review App : Labelbox

More videos:

  • Review - Machine Learning Support Engineer at Labelbox
  • Review - Bounding box annotation with Labelbox

Category Popularity

0-100% (relative to UserTesting.com and Labelbox)

UserTesting.com

Labelbox

User Experience
100 100%
User Experience
0% 0
Data Labeling
0 0%
Data Labeling
100% 100
Usability
100 100%
Usability
0% 0
Image Annotation
0 0%
Image Annotation
100% 100

User comments

Share your experience with using UserTesting.com and Labelbox. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare UserTesting.com and Labelbox

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Source: www.socialpros.co
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

Labelbox Reviews

  1. Sharon
    · manager at Mcormicki ·
    Unreliable

    Service goes down often. Very slow team. Slow support.

    🏁 Competitors: Diffgram
    👎 Cons:    Slow|Bad support
Top Video Annotation Tools Compared 2022
However, Labelbox only accepts .mp4 files into their platform, and only their most basic annotation modes have the full scope of video annotation options. When annotating videos with segmentation masks, annotators must step through each frame to view their work – there is no playback option.
Source: innotescus.io

Social recommendations and mentions

Based on our record, UserTesting.com seems to be a lot more popular than Labelbox. While we know about 101 links to UserTesting.com, we've tracked only 8 mentions of Labelbox. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

Labelbox mentions (8)

  • Ask HN: Who is hiring? (October 2022)
    Labelbox | Remote | Frontend / WebGL, Backend, Engineering Managers | https://labelbox.com Labelbox is building the training data platform to power breakthroughs in machine learning. We provide an end to end solutions for the full AI lifecycle from creating catalogs of unstructured data all the way to building the tools for humans to label the data to teach machines. Why choose us? - Source: Hacker News / over 2 years ago
  • Model Assisted Labeling using Label box
    Hey, I have currently developed a U-Net model for segmentation and I am trying to use the model assisted labeling feature on LabelBox to annotate some masks, so I can save time on relabeling. I am just wondering if anyone is familiar with this feature or can give me a step by step guideline on how to go about doing this. I went through the examples on their GitHub but I’m honestly still very confused. Any help... Source: almost 3 years ago
  • What MDR is doing: a Machine Learning perspective
    By now, I hope you see where I'm going with this. What is MDR doing? They're creating the labelled data used to train severance chips. They get a raw download of human brains in encoded format, and go about manually labelling the different pieces based on their most basic elements. Then, based on this manually labelled data, an algorithm can be trained to create a severance chip. MDR is basically Labelbox for... Source: about 3 years ago
  • [D] Any recommendations for image annotation software .
    LabelBox - they provide free versions for research. Source: about 3 years ago
  • Video box annotation tool for Google Cloud Video Intelligence autoML CSV format ?
    Doing some progress, labelbox.com allows me to do the Video annotation, and access all data through python SDK/API... Working on converting myself to CSV GCP format :-). Source: over 3 years ago
View more

What are some alternatives?

When comparing UserTesting.com and Labelbox, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Supervisely - Supervisely helps people with and without machine learning expertise to create state-of-the-art...

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

Playment - Playment is a fully-managed solution offering training data for AI, transcription, data collection and enrichment services at scale.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

CloudFactory - Human-powered Data Processing for AI and Automation

Loading...