Software Alternatives & Reviews

UserReplay VS Smaply

Compare UserReplay VS Smaply and see what are their differences

UserReplay logo UserReplay

Customer experience management software for improving conversion rates.

Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.
  • UserReplay Landing page
    Landing page //
    2022-07-21
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

Smaply

Website
smaply.com
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com

UserReplay videos

UserReplay: Customer Experience Scores

More videos:

  • Review - UserReplay: Introducing Active Feedback

Smaply videos

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Category Popularity

0-100% (relative to UserReplay and Smaply)
A/B Testing
100 100%
0% 0
Customer Journey
0 0%
100% 100
Conversion Optimization
100 100%
0% 0
Marketing Platform
0 0%
100% 100

User comments

Share your experience with using UserReplay and Smaply. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing UserReplay and Smaply, you can also consider the following products

Intellimize - Convert more. Optimize and personalize for every website visitor.

Uxpressia - Create customer journey maps, personas & impact maps online

EasyEcom - EasyEcom is an omnichannel Inventory Management & Reconciliation solution for eCommerce businesses.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Webtrends Optimize - Webtrends Optimize - a powerful, enterprise-grade Testing and Personalisation platform. AB, MVT & Server-side Testing, Product Recommendations & much more.

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.