Software Alternatives & Reviews

Userpeek VS UserGuiding

Compare Userpeek VS UserGuiding and see what are their differences

Userpeek logo Userpeek

Userpeek is a software that allows you to test ideas, concepts, prototypes and existing assets with real users. Fast and with minimal effort and budget.

UserGuiding logo UserGuiding

User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
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  • Userpeek Landing page
    Landing page //
    2023-06-15

UserPeek is a robust remote user testing platform designed to capture and analyze authentic user-product interactions. Offering a user-friendly interface with powerful tagging and annotation tools, UserPeek streamlines the user testing process, allowing researchers to extract valuable insights from complex user interactions.

A key strength of UserPeek lies in its wide-ranging tester panel, representing a diversity of user profiles. This ensures a comprehensive understanding of user behaviors across different demographics, helping businesses fine-tune their products to their users' needs.

UserPeek incorporates a real-time speech-to-text transcription tool for immediate interpretation of user feedback. This tool accelerates the user testing cycle, allowing businesses to promptly act on user insights and enhance their products effectively.

One of UserPeek's standout features is the Highlight Reel. This tool allows businesses to compile impactful presentations using key clips from user testing videos, offering a compelling way to communicate user testing findings to stakeholders.

UserPeek is not just a user testing tool but a strategic ally across various departments, from design to marketing. It enables rapid decision-making by providing insightful data in real-time, promoting efficient data gathering and analysis. This continuous stream of insights leads to timely product enhancements, aligning businesses with user expectations and market trends.

UserPeek is transforming the field of remote user testing by emphasizing genuine user interactions and turning these into actionable insights. It plays a pivotal role in helping businesses build products that resonate with their users, elevating the user experience, and contributing to greater customer satisfaction and product success.

  • UserGuiding Landing page
    Landing page //
    2021-12-13

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code user onboarding platform that helps increase adoption and reduce churn using interactive walkthroughs. Guide your users and display help articles they can read without ever leaving your app.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to get your user onboarding up and running in minutes, literally: https://userguiding.com/

Userpeek

$ Details
paid $211.0 / Monthly (Includes 5 participants/month, additional participants $39)
Platforms
Web
Release Date
2023 June

UserGuiding

$ Details
paid Free Trial $129.0 / Monthly (Onboarding Guides & Checklists, Integrations, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Release Date
-

Userpeek features and specs

  • Participant Panel: Yes
  • Speech-To-Text-Transcripts: Yes
  • Annotations: Yes
  • Tagging: Yes
  • Raw Data Export: Yes
  • Mobile Testing: Yes

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Resource Centers: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

Userpeek videos

Mastering Remote User Testing with UserPeek (Tutorial)

More videos:

  • Review - Userpeek Review - How Much Could You Earn As A Tester?
  • Review - UserPeek Review: Earn $40 Per Hour Testing Websites & Apps?
  • Review - Make $10 every 15mins with Userpeek 2021 | Test apps and websites | online money goals

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to Userpeek and UserGuiding)
User Experience
100 100%
0% 0
User Onboarding And Engagement
Usability Testing
100 100%
0% 0
User Engagement
0 0%
100% 100

Questions and Answers

As answered by people managing Userpeek and UserGuiding.

How would you describe your primary audience?

Userpeek's answer

UserPeek's primary audience includes professionals and businesses that value user-centric product development. This audience spans multiple departments and roles within an organization.

Design teams, for example, use UserPeek to test and refine their user interfaces and experiences based on real-world user feedback. Developers utilize the platform to understand how users interact with their software, identifying areas of friction or confusion that can be addressed in the next iteration of the product.

Marketing teams are another important part of UserPeek's audience. By understanding the users' needs and pain points, marketing professionals can better communicate the product's benefits and features, aligning their messaging with actual user experiences.

In addition, product managers and decision-makers also form a substantial part of UserPeek's audience. The platform provides these individuals with essential data and insights for strategic planning and decision-making. UserPeek aids them in prioritizing product features and improvements, based on actual user interactions and feedback.

Lastly, UX researchers are a crucial part of UserPeek's audience, using the platform for comprehensive user testing and feedback analysis.

In summary, UserPeek's primary audience comprises professionals who are involved in creating, improving, promoting, and making decisions about digital products, with a keen interest in continuously understanding and improving their users' experiences.

What makes your product unique?

Userpeek's answer

What truly distinguishes UserPeek in the realm of user testing platforms is its commitment to making user testing an integral part of regular product development processes, as opposed to isolated single projects.

UserPeek focuses on authentic user interactions, providing businesses with genuine insights that allow for a deeper understanding of user behaviors, preferences, and challenges. This ongoing approach to user testing allows businesses to continually refine and improve their products based on up-to-date feedback.

By incorporating UserPeek's continuous user testing approach into their regular product development cycle, businesses are empowered to maintain a close alignment with their user's needs, adapt to changing user expectations, and ultimately deliver a more successful product.

Why should a person choose your product over its competitors?

Userpeek's answer

A person should choose UserPeek over its competitors for several compelling reasons:

  1. Continuous User Testing Approach: UserPeek promotes user testing as a routine part of product development processes, rather than single, isolated projects. This allows businesses to consistently keep in tune with their users' needs and expectations, leading to more successful and user-centric products.

  2. Authentic User Interactions: UserPeek captures genuine user-product interactions, offering deeper, more actionable insights into user behavior, preferences, and potential challenges. This facilitates a detailed understanding of user experience, which is vital for effective product development.

  3. Broad Tester Panel: UserPeek's tester panel spans a wide range of user profiles, ensuring the feedback is representative of a diverse user base. This comprehensive perspective allows businesses to effectively tailor their products to resonate with their target demographics.

  4. Real-Time Transcription: With its real-time speech-to-text transcription tool, UserPeek provides immediate interpretation of user feedback. This accelerates the feedback loop, enabling businesses to swiftly act upon user insights and streamline product enhancements.

  5. Comprehensive Set of Features: UserPeek offers an array of compelling features such as the Highlight Reel, annotation, and tagging capabilities. These features enable businesses to compile key clips from user testing videos, annotate, and tag crucial moments, creating engaging and informative presentations. This assists in effectively communicating user testing findings to stakeholders, promoting a thorough understanding of user experiences, and aiding data-driven decision making.

  6. Cross-Department Utility: UserPeek is not just a tool for UX researchers or designers. It's a strategic asset across multiple departments like design, development, and marketing, encouraging a cohesive approach towards user-centric product development.

By choosing UserPeek, businesses gain a strategic partner committed to helping them understand their users' needs better and fostering continuous product improvements based on those insights.

What's the story behind your product?

Userpeek's answer

UserPeek is the fruition of an ambitious vision by seasoned UX professionals. Dissatisfied with the user testing tools available in the market, and having experienced their limitations first-hand, our founders embarked on a journey to build a solution that truly understands and caters to the nuances of user experience, design, and business consulting.

Leveraging their broad experience and deep understanding of UX principles and user testing best practices, our founders have created a platform that embodies their dedication to creating an intuitive, user-friendly, and effective tool. UserPeek stands as a testament to their belief that user testing should be an integral part of regular product development processes, not just isolated projects.

Our mission at UserPeek extends beyond the realm of conventional software development. We aim to provide a tool that empowers professionals in various fields - from design to marketing, from product management to business consulting - to achieve remarkable results for their clients and businesses. We aspire to simplify workflows, enhance user understanding, and drive impactful, data-driven decisions.

UserPeek embodies the transformative potential of decentralized remote working structures. We firmly believe that talent and innovation are boundless, and thus, we harness this potential from a globally dispersed team. From the USA to Germany, from India to Thailand, and the Philippines, our global community of innovators injects a unique perspective into our work, enriching UserPeek with a wealth of diverse ideas.

We are more than just a company; we are a community of professionals passionate about enhancing the user experience. We are united in our mission to reshape the landscape of user testing, committed to delivering innovative solutions that meet the evolving needs of our global clientele.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userpeek and UserGuiding

Userpeek Reviews

We have no reviews of Userpeek yet.
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UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userpeek mentions (0)

We have not tracked any mentions of Userpeek yet. Tracking of Userpeek recommendations started around Jun 2023.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 3 years ago

What are some alternatives?

When comparing Userpeek and UserGuiding, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Userlytics - Userlytics is a website and mobile app usability testing platform.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Userbrain - Easy, fast, and affordable user testing for websites and prototypes.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.