Software Alternatives, Accelerators & Startups

Userlytics VS BugHerd

Compare Userlytics VS BugHerd and see what are their differences

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Userlytics logo Userlytics

Userlytics is a website and mobile app usability testing platform.

BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies
  • Userlytics Landing page
    Landing page //
    2023-09-22

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial. 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

BugHerd

$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January

Userlytics features and specs

  • Global Participant Pool
    Userlytics provides access to a diverse, global pool of participants, which helps in gathering varied user feedback and insights from different demographics and cultures.
  • Ease of Use
    The platform is user-friendly and easy to navigate for both researchers and participants, which streamlines the testing process and makes it accessible for users of different skill levels.
  • Comprehensive Reporting
    Userlytics offers detailed and comprehensive reporting tools that allow researchers to analyze user behavior effectively and generate actionable insights.
  • Multiple Device Testing
    It supports testing on a variety of devices, including desktops, mobile phones, and tablets, ensuring that user experiences can be tested across different platforms.
  • Customizable Test Scenarios
    Researchers can create highly customized test scenarios and tasks that align closely with their specific research objectives and goals.
  • Quick Participant Recruitment
    Userlytics enables fast recruitment of participants, often providing results within hours, which is beneficial for time-sensitive projects.

Possible disadvantages of Userlytics

  • Cost
    While Userlytics offers a robust set of features, it can be relatively expensive, particularly for smaller businesses or startups with limited budgets.
  • Occasional Technical Issues
    Some users have reported encountering technical issues or bugs within the platform, which can occasionally disrupt the testing process.
  • Learning Curve for Advanced Features
    Although the basic features are easy to use, there can be a steeper learning curve when trying to utilize some of the more advanced functionalities of the platform.
  • Limited Support for Niche Markets
    While the participant pool is extensive, it may still be challenging to find users for very niche markets or specific user demographics.
  • Video Quality
    Some users have experienced issues with the quality of video recordings, which can impact the clarity of user interactions and feedback.

BugHerd features and specs

  • Audit Trail
  • Backlog Management
  • Task management
  • Ticket management
  • Workflow Management
  • Collaboration Tools
  • Task Board View
  • To Do List View
  • Easy Set Up
  • Guest Feedback
  • Feedback & Commenting
  • Feedback widget
  • Capture Metadata
  • Integrations
  • Annotations
  • Public Feedback
  • Unlimited Guests
  • Real Time Commenting
  • Kanban board
  • Triarge Feedback
  • API Support

Analysis of Userlytics

Overall verdict

  • Userlytics is generally considered a good tool for usability testing and gaining valuable user insights. Its wide range of features and customizable tests make it suitable for various research needs. However, as with any tool, the effectiveness can vary based on specific requirements and use cases.

Why this product is good

  • Userlytics is a user experience research platform that allows businesses to gather insights from real users through remote usability testing. It offers a comprehensive set of features including video interviews, surveys, and advanced metrics to help companies understand user behavior and improve their products. The platform's ease of use, robust analytics, and flexibility make it a popular choice for both small and large organizations.

Recommended for

  • UX designers and researchers looking for detailed user feedback
  • Product managers aiming to enhance user experience
  • Startups and small businesses needing cost-effective usability testing
  • Large enterprises requiring scalable user testing solutions

Analysis of BugHerd

Overall verdict

  • Overall, BugHerd is a robust and effective tool for teams looking to improve their bug tracking and feedback processes, particularly for web development projects. It is generally well-received by users who appreciate its simplicity and the efficiency it brings to the feedback process.

Why this product is good

  • BugHerd is a popular tool for managing website feedback and bug tracking. It provides an intuitive interface that allows users to pin feedback directly on a website, making the process of reporting issues very visual and straightforward. This can significantly streamline communication between developers, designers, and clients, reducing the back-and-forth often associated with bug reporting and feedback loops.

Recommended for

    BugHerd is particularly recommended for web development teams, digital agencies, and product managers who are responsible for maintaining and improving websites. It is also a great fit for teams who work closely with clients and require an easy way to collect and manage client feedback directly in the context of the website in question.

Userlytics videos

Make $15 in 30 Minutes - Userlytics Review and Payment Proof

More videos:

  • Review - Make $30 an Hour Testing Websites (TryMyUI, Userlytics, & Usertesting Review)
  • Review - Userlytics Review

BugHerd videos

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

Category Popularity

0-100% (relative to Userlytics and BugHerd)
User Experience
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100
Usability
100 100%
0% 0
Bug Trackers
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userlytics and BugHerd

Userlytics Reviews

Best 8 Affordable UserZoom Alternatives in 2023
Another excellent UserZoom alternative is Userlytics. Their broad feature set and cost-effective pricing plan have made them quite well-known. It’s a good platform to remember, especially if the tool’s visual aspects aren’t crucial to you, as the UI is a little outdated.
5 Best UXtweak Alternatives
Userlytics is an international cloud-based usability testing platform that serves people for quite a long time and helps small to large businesses test various digital assets such as websites, applications, prototypes, competitors, and more. The solution enables users to optimize the entire customer journey by defining the target audience.

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

Social recommendations and mentions

BugHerd might be a bit more popular than Userlytics. We know about 4 links to it since March 2021 and only 4 links to Userlytics. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userlytics mentions (4)

BugHerd mentions (4)

What are some alternatives?

When comparing Userlytics and BugHerd, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Marker.io - Visual feedback and bug reporting tool for websites

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

UserZoom - Test, measure, and monitor UX with our cost-effective all-in-one platform. UserZoom is a cloud-based solution for online usability testing.

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.