Software Alternatives, Accelerators & Startups

Userlane VS Recapture

Compare Userlane VS Recapture and see what are their differences

Userlane logo Userlane

Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Recapture logo Recapture

Abandoned cart recovery and email marketing for Shopify, WooCommerce, BigCommerce, Magento and more. Give us 5 min and we'll give you a 10+% boost in revenue. Recovered over $246 million since 2015 for stores of all sizes.
  • Userlane Landing page
    Landing page //
    2023-08-22

Tools are created to serve our own purposes and technology needs to add value to our lives without creating friction.People should not adapt to technology. Technology needs to adapt to people. We don't need to teach people how to interact with software but train software to interact with people. Software adoption relies on people learning how to navigate through a user interface. But this causes resistance and hinders productivity. We close the knowledge gap between humans and machines by allowing anybody to operate any software instantly. For Software providers that need to sell their product the ability to guide users in real time translates into higher engagement, activation, conversion, and retention. Companies that implement on-screen interactive guidance in the applications their staff needs to work with, solve all the logistic problems connected to staff training and see an increase in productivity that derives from a workforce which is fully operative in any software application from the get-go.

  • Recapture Main Dashboard
    Main Dashboard //
    2024-04-21
  • Recapture Landing page
    Landing page //
    2022-07-13
  • Recapture Easy to Read Analytics Reports
    Easy to Read Analytics Reports //
    2024-04-21
  • Recapture Drag and Drop Email Editor
    Drag and Drop Email Editor //
    2024-04-21

Recapture increases revenue, reduces abandonment, without adding complexity by:

Boost revenue quickly

  • We boost the average store's revenue by 10% or more, and that's just for abandoned carts. Not too shabby for 5 min of work.

Painlessly recover abandoned carts

  • All SMS + emails come pre-configured, with best practices baked in. Editing content is so easy, your computer-phobic uncle could do it

Recover lost revenue easily

  • We've recovered over $260,000,000 to date for stores just like yours. No risk, 15-day trial. Easy 5 minute setup.

Recapture is easy to use. No complex workflows to configure. Great customer support. Quick to get started. Effective for your store.

Userlane

$ Details
paid Free Trial
Platforms
Windows Mac OSX Linux Cross Platform Browser Chrome OS Firefox Edge Internet Explorer Safari
Release Date
2015 March
Startup details
Country
Germany
State
Bayern
City
München
Founder(s)
Felix Eichler
Employees
100 - 249

Recapture

$ Details
freemium $39.0 / Monthly (Recover up to $2,500/month of additional sales)
Platforms
Shopify BigCommerce WooCommerce Magento EasyDigitalDownloads Restrict Content Pro Ecwid
Release Date
2015 July

Userlane features and specs

No features have been listed yet.

Recapture features and specs

  • Abandoned Cart Recovery: Yes
  • Post Purchase Campaigns: Yes
  • Winbacks Emails: Yes
  • Welcome Series: Yes
  • Broadcast Campaigns: Yes
  • Analytics Dashboard: Yes
  • Detailed Reports: Yes
  • Popups to collect emails & SMS: Yes
  • SMS messaging: Yes
  • A/B testing: Yes
  • Amazing Customer Support: Yes

Userlane videos

Userlane - NOAH17 Berlin Startups

More videos:

  • Tutorial - How to create an interactive guide for software in just a few seconds with Userlane
  • Review - Userlane on Jira

Recapture videos

Recapture Explainer Video

More videos:

  • Review - Justin Cener reviews Recapture

Category Popularity

0-100% (relative to Userlane and Recapture)
User Onboarding And Engagement
Email Marketing
0 0%
100% 100
User Engagement
100 100%
0% 0
Email Marketing Platforms

Questions and Answers

As answered by people managing Userlane and Recapture.

Which are the primary technologies used for building your product?

Recapture's answer:

NodeJS, React, MongoDB, AWS

How would you describe your primary audience?

Recapture's answer:

Ecommerce stores making between 5,000 and 160,000 USD per month who don't want an agency or a lot of complexity in their email marketing solution.

Why should a person choose your product over its competitors?

Recapture's answer:

Excellent customer support, ease of use to setup and run, no agency needed to maintain your email marketing

Who are some of the biggest customers of your product?

Recapture's answer:

  • Carved
  • Evil Controllers
  • Polywood
  • Peloton
  • And many, many more

User comments

Share your experience with using Userlane and Recapture. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userlane and Recapture

Userlane Reviews

15 best user onboarding software you need to try in 2023
However, it also has a strong focus on keeping existing users and employees up to date with new features. Userlane claim to be able to reduce client support contacts by up to 50%. You can easily add GIFS, videos, and other appealing content to help keep users on target as they learn. In fact, its speedy content creation facilities are among its standout features.
8 Best Usetiful Alternatives and Competitors That Are More Professional
Userlane offers interactive product guides that you can customize as you like. The targeting and segmentation for those guides are sufficient for most but if you have complicated segments or lots of different language requirements, Userlane might not be the one for you.
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its user-friendly interface makes it suitable for businesses looking for a more straightforward implementation process. If ease of use and customization are your top priorities, Userlane could be a great fit.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
The difference between WalkMe and Userlane is that it’s relatively easy to implement Userlane inside your application. You just need to copy/paste one snippet of Javascript code, without changing your application system.
Source: userpilot.com

Recapture Reviews

We have no reviews of Recapture yet.
Be the first one to post

What are some alternatives?

When comparing Userlane and Recapture, you can also consider the following products

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

SendPulse - Maximizing e-mail marketing open rates automatically

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Klaviyo - Klaviyo helps brands own the customer experience, grow higher-value relationships, and deliver more personalized marketing experiences across email, mobile, and web.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Care Cart - Care Cart is an abandoned cart recovery application that converts Shopify store's abandoned carts.