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Recapture VS UserGuiding

Compare Recapture VS UserGuiding and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Recapture logo Recapture

Abandoned cart recovery and email marketing for Shopify, WooCommerce, BigCommerce, Magento and more. Give us 5 min and we'll give you a 10+% boost in revenue. Recovered over $246 million since 2015 for stores of all sizes.

UserGuiding logo UserGuiding

User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
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  • Recapture Main Dashboard
    Main Dashboard //
    2024-04-21
  • Recapture Landing page
    Landing page //
    2022-07-13
  • Recapture Easy to Read Analytics Reports
    Easy to Read Analytics Reports //
    2024-04-21
  • Recapture Drag and Drop Email Editor
    Drag and Drop Email Editor //
    2024-04-21

Recapture increases revenue, reduces abandonment, without adding complexity by:

Boost revenue quickly

  • We boost the average store's revenue by 10% or more, and that's just for abandoned carts. Not too shabby for 5 min of work.

Painlessly recover abandoned carts

  • All SMS + emails come pre-configured, with best practices baked in. Editing content is so easy, your computer-phobic uncle could do it

Recover lost revenue easily

  • We've recovered over $260,000,000 to date for stores just like yours. No risk, 15-day trial. Easy 5 minute setup.

Recapture is easy to use. No complex workflows to configure. Great customer support. Quick to get started. Effective for your store.

  • UserGuiding Landing page
    Landing page //
    2021-12-13

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code user onboarding platform that helps increase adoption and reduce churn using interactive walkthroughs. Guide your users and display help articles they can read without ever leaving your app.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to get your user onboarding up and running in minutes, literally: https://userguiding.com/

Recapture

Website
recapture.io
Pricing URL
Official Recapture Pricing
$ Details
freemium $39.0 / Monthly (Recover up to $2,500/month of additional sales)
Platforms
Shopify BigCommerce WooCommerce Magento EasyDigitalDownloads Restrict Content Pro Ecwid
Release Date
2015 July
Edit details

UserGuiding

Website
userguiding.com
Pricing URL
Official UserGuiding Pricing
$ Details
paid Free Trial $129.0 / Monthly (Onboarding Guides & Checklists, Integrations, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Release Date
-
Edit details

Recapture features and specs

  • Abandoned Cart Recovery: Yes
  • Post Purchase Campaigns: Yes
  • Winbacks Emails: Yes
  • Welcome Series: Yes
  • Broadcast Campaigns: Yes
  • Analytics Dashboard: Yes
  • Detailed Reports: Yes
  • Popups to collect emails & SMS: Yes
  • SMS messaging: Yes
  • A/B testing: Yes
  • Amazing Customer Support: Yes

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Resource Centers: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

Recapture videos

+ Add

Recapture Explainer Video

More videos:

  • Review - Justin Cener reviews Recapture

UserGuiding videos

+ Add

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to Recapture and UserGuiding)

Recapture

UserGuiding

Email Marketing
100 100%
Email Marketing
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Email Marketing Platforms
100 100%
Email Marketing Platforms
0% 0
User Engagement
0 0%
User Engagement
100% 100

Questions and Answers

As answered by people managing Recapture and UserGuiding.

Which are the primary technologies used for building your product?

Recapture's answer

NodeJS, React, MongoDB, AWS

How would you describe your primary audience?

Recapture's answer

Ecommerce stores making between 5,000 and 160,000 USD per month who don't want an agency or a lot of complexity in their email marketing solution.

Why should a person choose your product over its competitors?

Recapture's answer

Excellent customer support, ease of use to setup and run, no agency needed to maintain your email marketing

Who are some of the biggest customers of your product?

Recapture's answer

  • Carved
  • Evil Controllers
  • Polywood
  • Peloton
  • And many, many more

User comments

Share your experience with using Recapture and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Recapture and UserGuiding

Recapture Reviews

We have no reviews of Recapture yet.
Be the first one to post

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Source: blog.usetiful.com
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.
Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Recapture mentions (0)

We have not tracked any mentions of Recapture yet. Tracking of Recapture recommendations started around Mar 2021.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 3 years ago

What are some alternatives?

When comparing Recapture and UserGuiding, you can also consider the following products

SendPulse - Maximizing e-mail marketing open rates automatically

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Klaviyo - Klaviyo helps brands own the customer experience, grow higher-value relationships, and deliver more personalized marketing experiences across email, mobile, and web.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Care Cart - Care Cart is an abandoned cart recovery application that converts Shopify store's abandoned carts.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

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