Software Alternatives, Accelerators & Startups

UserIQ VS NICE inContact

Compare UserIQ VS NICE inContact and see what are their differences

UserIQ logo UserIQ

UserIQ combines user intelligence, customer health, and targeted engagements to help you deliver what each customer needs to be successful.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • UserIQ Landing page
    Landing page //
    2022-09-25
  • NICE inContact Landing page
    Landing page //
    2023-10-04

UserIQ videos

Drive Customer Growth with UserIQ: Product Overview

More videos:

  • Review - Customer success onboarding at scale | UserIQ Onboarding Benchmark Report Review
  • Review - UserIQ's Introduction to the User Adoption Kit

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to UserIQ and NICE inContact)
Web Analytics
100 100%
0% 0
Communication
0 0%
100% 100
Analytics
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserIQ and NICE inContact

UserIQ Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing UserIQ and NICE inContact, you can also consider the following products

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Adobe Analytics - Adobe Analytics is an industry-leading solution that empowers you to understand your customers as people and steer your business with customer intelligence.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.