Software Alternatives, Accelerators & Startups

UserGuiding VS Mailfence

Compare UserGuiding VS Mailfence and see what are their differences

UserGuiding logo UserGuiding

User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
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Mailfence logo Mailfence

Easy to use end-to-end encrypted email. Secure and private email.
  • UserGuiding Landing page
    Landing page //
    2021-12-13

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code user onboarding platform that helps increase adoption and reduce churn using interactive walkthroughs. Guide your users and display help articles they can read without ever leaving your app.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to get your user onboarding up and running in minutes, literally: https://userguiding.com

  • Mailfence Landing page
    Landing page //
    2022-11-30

Mailfence is an encrypted email service that offers OpenPGP based end-to-end encryption and digital signatures. Mailfence comes with a plethora of features that boost collaboration without compromising security and convenience. Mailfence documents allow you to safely store and edit documents, you can also share docs with your team with the push of a button. Mailfence calendar will keep your tasks, meetings, and events all in one secure place. Mailfence contacts will store your contacts and it will give you the ability to create mailing lists to maximize efficiency. We designed Mailfence to be a fully interoperable suite, which means you can synchronize Mailfence with most services out there. Mailfence business offers fully customizable whitelabel versions of the Mailfence interface. To put the cherry on top, Mailfence donates 15% of revenues of PRO subscriptions to IFF and EDRI to bolster the fight for Online privacy.

UserGuiding

$ Details
paid Free Trial $129.0 / Monthly (Onboarding Guides & Checklists, Integrations, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Release Date
-

Mailfence

$ Details
freemium €2.5 / Monthly (Entry, 5GB emails,10 aliases,)
Platforms
Browser Web Google Chrome Firefox iOS Android iPhone
Release Date
2013 November

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Resource Centers: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

Mailfence features and specs

  • Calendar and Scheduler: Yes
  • Calendar Management: Yes
  • Calendar sync: Yes
  • Document management: Yes
  • Email Templates: Yes
  • Email: Yes
  • Email notifications: Yes
  • Emailing: Yes
  • Collaboration Tools: Yes
  • Contact management: Yes
  • Adressbook: Yes
  • Custom Domains: 1 for the Entry, 5 for the Pro and 7 for the Ultra
  • Filters: Yes
  • Chat: Yes

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Mailfence videos

Mailfence Review - Good or Not? Which Tier is It?

Category Popularity

0-100% (relative to UserGuiding and Mailfence)
User Onboarding And Engagement
Email
0 0%
100% 100
User Engagement
100 100%
0% 0
Email Clients
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserGuiding and Mailfence

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Mailfence Reviews

  1. Superb user interface, very simple to operate with, all in all a great platform.

    I am client since 3 years now, and they recently updated the platform's User Interface, which I'm very happy with. I have a peace of mind, have integrated it for all of my business email accounts (for my employees, etc). Also private use. Also, its suite of tools is complete and fully convenient. Highly recommended!

    🏁 Competitors: Gmail, ProtonMail
    👍 Pros:    Tools integrations|Easy user interface|Great customer support|Great value for the money
    👎 Cons:    Costly pro plan
  2. Awesome google alternative!

    No complaints or issues with Mailfence whatsoever, I have been switching between different google alternatives for the past year now, and so far I have stayed with Mailfence the longest. Hands down the best support system I have seen so far. Quick responses and really friendly.

    As for features and design, they are still improving and adding things. One of the best things is that you dont need to download anything to take advantage of the end-to-end-encryption. At the moment I am really satisfied with how everything looks and feels. It's hard to say what the product will look like in say 2 years, but it's really nice seeing a product evolve like that and being part of the journey.

    🏁 Competitors: FastMail, ProtonMail, Tutanota
    👍 Pros:    Privacy|Great customer support|Encryption
  3. Privacy, convenience and shitload of features

    I started using Mailfence a while back i was a free user at first but soon i found out that was a bit limited then i subscribed to the Entry subscription just to see if it would make any difference. The value that I got was immense for just 2.50$/month I get IMAP support, tons of storage for files and emails. Support also is top-notch really helpful and always willing to help they reply within minutes. Overall I think it's a really cool alternative to Google's Gmail,g drive and G calendar.

    🏁 Competitors: CounterMail
    👍 Pros:    Privacy concisous|Fast support|End to end encrypted|Two-factor authentication

Social recommendations and mentions

Based on our record, Mailfence seems to be a lot more popular than UserGuiding. While we know about 24 links to Mailfence, we've tracked only 2 mentions of UserGuiding. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 3 years ago

Mailfence mentions (24)

  • How to remove the promotional Mailfence signature?
    -- Sent with https://mailfence.com Secure and private email. Source: 12 months ago
  • Short domain (mf.me)
    I have activated the short domain (mf.me) , but I have a lot of email filters that filter my incoming mail by which alias they are using. I'm wondering if I have to reenter all of the aliases with the mf.me domain in my filters or whether the filtering system will automatically filter the incoming email regardless of which domain is used (mailfence.com or mf.me). Source: about 1 year ago
  • Symmetric vs Asymmetric Encryption: What’s the difference?
    In today’s world, scammers and other cybercriminals are becoming increasingly present, affecting millions of users. To prevent these individuals from stealing our data, encryption is the key. Luckily, there are three different encryption methods that you can use: symmetric encryption, asymmetric encryption, and hash functions (Keyless). Mailfence uses symmetric and asymmetric encryption, as each method has pros... Source: over 1 year ago
  • 9 Reasons to Upgrade your Mailfence Account Today
    If you’re a Mailfence free plan user, you might ask yourself, “why should I upgrade to a premium plan when secure and private email Mailfence offers so much for free?” It’s right, our Free plan offers 500 MB of storage, which is a lot, and all encryption and digital signing functionalities. However, you might want to consider these 9 reasons to upgrade to a paid plan today. Source: over 1 year ago
  • User data security, privacy, and anonymity
    Security, privacy, and anonymity are three concepts crucial to Mailfence. Our email suite has been designed to take all three into account, making it a unique solution. We also believe each of them should be a concern to you, even to varying degrees. But in some instances, they may overlap, and it can be tricky to distinguish them. What exactly is security? Privacy, and anonymity? How do they differ? And how... Source: over 1 year ago
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What are some alternatives?

When comparing UserGuiding and Mailfence, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Tutanota - Get your encrypted mailbox for free.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.