Software Alternatives, Accelerators & Startups

UserGuiding VS Countly

Compare UserGuiding VS Countly and see what are their differences

UserGuiding logo UserGuiding

User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
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Countly logo Countly

Product Analytics and Innovation. Build better customer journeys.
  • UserGuiding Landing page
    Landing page //
    2021-12-13

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code user onboarding platform that helps increase adoption and reduce churn using interactive walkthroughs. Guide your users and display help articles they can read without ever leaving your app.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to get your user onboarding up and running in minutes, literally: https://userguiding.com/

  • Countly Landing page
    Landing page //
    2023-07-30

Countly is a product analytics solution and innovation enabler that helps organizations track product performance and user journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, it allows organizations to innovate and enhance their products to provide personalized and customized customer experiences, and meet key business and revenue goals.

Track, measure, and take action - all without leaving Countly.

UserGuiding

$ Details
paid Free Trial $129.0 / Monthly (Onboarding Guides & Checklists, Integrations, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Resource Centers: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

Countly features and specs

No features have been listed yet.

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Countly videos

Countly Community Edition

Category Popularity

0-100% (relative to UserGuiding and Countly)
User Onboarding And Engagement
Analytics
0 0%
100% 100
User Engagement
100 100%
0% 0
Web Analytics
0 0%
100% 100

User comments

Share your experience with using UserGuiding and Countly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserGuiding and Countly

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Countly Reviews

Top 5 open source alternatives to Google Analytics
Heavily targeting marketing organizations, Countly tracks data that is important to marketers. That information includes site visitors' transactions, as well as which campaigns and sources led visitors to your site. You can also create metrics that are specific to your business. Countly doesn't forgo basic web analytics; it also keeps track of the number of visitors on your...
Source: opensource.com
Find the Best Mixpanel Alternatives for Your Product Team
While Countly is a great option for security-conscious product teams, it still requires manual event setup. Pricing starts with an open source, free-forever plan that’s extensible with the right engineering resources. However, Countly doesn’t have a way for less technical users to easily get started.
Source: heap.io
On Migrating from Google Analytics
The initial installation of Countly isn't too difficult. They offer a pretty convenient One-Liner Countly Installation script. According to the documentation they suggest a server with 2GB of RAM. I ran Countly on such a server for several months, but eventually downgraded to a server with 1GB of RAM, and haven't encountered any issues so far.

Social recommendations and mentions

Based on our record, Countly should be more popular than UserGuiding. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 3 years ago

Countly mentions (6)

  • Want your dedicated (and managed) product analytics server?
    Hello HN, founder of Countly (https://count.ly) here. As you might know, we are the creators of one of the first open-source product analytics platforms that has 10+ SDKs for mobile, desktop and web applications. We've been working on a new SaaS, myCountly, to help you launch your own Countly servers in any location, so your user data stays close to home. We are going to do an alpha launch soon, and looking for... - Source: Hacker News / over 1 year ago
  • Which crash reporting platform do you use for your Vue apps?
    Is countly still operational? Can't connect to their website https://count.ly/. Source: over 1 year ago
  • Ask HN: Best alternatives to Google Analytics in 2021?
    Always surprised more people don’t use countly. Runs nice in docker or digital ocean. https://count.ly. Been self hosting it for years with few issues. - Source: Hacker News / over 2 years ago
  • Open Source Analytics Stack: Bringing Control, Flexibility, and Data-Privacy to Your Analytics
    Countly (website, GitHub) is also an open-source product analytics platform that is designed primarily for marketing organizations. It helps marketers track website information (website transactions, campaigns, and sources that led visitors to the website, etc.). Countly also collects real-time mobile analytics metrics like active users, time spent in-app, customer location, etc., in a unified view on your dashboard. - Source: dev.to / over 2 years ago
  • Google Analytics deleted my entire account because I didn't log in for 60 days
    Self-hosted alternatives to Google Analytics include: Matomo, open core with a broad feature set: https://matomo.org Countly, open core with desktop and mobile tracking: https://count.ly/ Plausible, open source with a simple feature set: https://plausible.io. - Source: Hacker News / almost 3 years ago
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What are some alternatives?

When comparing UserGuiding and Countly, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Amplitude - Mobile analytics: come with questions, leave with answers