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UserGuiding VS BotStar

Compare UserGuiding VS BotStar and see what are their differences

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UserGuiding logo UserGuiding

User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
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BotStar logo BotStar

BotStar | Engage Customers Online with Live Chat & Chatbots
  • UserGuiding Landing page
    Landing page //
    2021-12-13

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code user onboarding platform that helps increase adoption and reduce churn using interactive walkthroughs. Guide your users and display help articles they can read without ever leaving your app.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to get your user onboarding up and running in minutes, literally: https://userguiding.com/

  • BotStar Landing page
    Landing page //
    2022-11-29

BotStar is a messaging platform which allows businesses to engage customers online with Live chat and Chatbots. The company was founded in 2016 with headquarter in Singapore, offices in Melbourne, London and Danang.

UserGuiding

Website
userguiding.com
Pricing URL
Official UserGuiding Pricing
$ Details
paid Free Trial $129.0 / Monthly (Onboarding Guides & Checklists, Integrations, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Release Date
-
Edit details

BotStar

Website
botstar.com
Pricing URL
Official BotStar Pricing
$ Details
freemium $15.0 / Monthly (500 Monthly Sessions)
Platforms
Web Facebook Messenger Google Chrome Browser Firefox Safari
Release Date
2017 July
Edit details

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Resource Centers: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

BotStar features and specs

No features have been listed yet.

UserGuiding videos

+ Add

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

BotStar videos

+ Add

BotStar Chatbot Platform

Category Popularity

0-100% (relative to UserGuiding and BotStar)

UserGuiding

BotStar

User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Chatbots
0 0%
Chatbots
100% 100
User Engagement
100 100%
User Engagement
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using UserGuiding and BotStar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserGuiding and BotStar

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Source: blog.usetiful.com
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.
Source: blog.userguiding.com

BotStar Reviews

  1. Good tool to improve personal skills and apply in university project !

    I am currently in college and have been using Botstar for over 1 year. For me, learning how to use this platform is quite easy and combined with the promotion, the price is reasonable for students. Thanks to BotStar, I was able to apply chatbot to some SMBs and clubs on campus, thereby developing my relationships and skills.

    🏁 Competitors: Chatfuel, Botbanhang
    👍 Pros:    The price of the pro version is good|Dashboards make it easy for me to review, edit, or update.
    👎 Cons:    It would be great if there were more tutorials and examples of complex, advanced flow chatbots to learn from.
  2. Love it ! Now I have more time, better mood to improve to product & service quality.

    Pretty good for my business budget. The application of chatbot has helped me reduce a burden when I no longer have to do the same things over and over again.

    🏁 Competitors: ManyChat, Botsify
    👍 Pros:    Having average knowledge about coding and intergrations would help you come up with many potential things.|Can create basic calculations from which to calculate money, total bill.
    👎 Cons:    Need more example of advance tool like api or coding stuff.
  3. That is a wonderful chatbot .

    It can work as a seller with a smooth conversation with predefined data and collected information.

    🏁 Competitors: ManyChat
    👍 Pros:    "being able to set up all necessary data in conversation to customers with a smooth flow. handle effectively by striving quickly data from cms support with a range of useful and urgent-needed function like scheduling appointments, displaying web in the chat box"
    👎 Cons:    Unless you have an intensive knowledge of coding, you will not be able to spoil all further applicable features of that chatbot
Top 20 Replika Alternatives for AI Chatbots
Botstar Studio supports integration with different messaging platforms like Facebook Messenger, Slack, and Telegram as well as support for different programming languages. The platform also provides tools for monitoring and analytics to assist users in tracking and analyzing the performance of their chatbot. All in all, Botstar Studio is a extensive chatbot development...
Source: artificialintelligencejournal.com

Social recommendations and mentions

Based on our record, UserGuiding should be more popular than BotStar. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 3 years ago

BotStar mentions (1)

  • Live chat options for a landing page
    Take a look at BotStar. Can be set up with a full-page interface. You can use it for basic live chat, or you can create very feature-rich automation flows that integrate directly with your other systems. Source: about 3 years ago

What are some alternatives?

When comparing UserGuiding and BotStar, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Botsify - Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.

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