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UseResponse VS Feature Upvote

Compare UseResponse VS Feature Upvote and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Feature Upvote logo Feature Upvote

Feature Upvote helps you consolidate and vote on product feedback so you can surface the best ideas.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Feature Upvote Landing page
    Landing page //
    2023-09-24

We provide simple feedback boards with built in voting functionality. Get started immediately. No learning curve for users.

UseResponse videos

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Customer Feedback & Support Software UseResponse

Feature Upvote videos

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Feature Upvote Explained

Category Popularity

0-100% (relative to UseResponse and Feature Upvote)

UseResponse

Feature Upvote

Customer Feedback
76 76%
Customer Feedback
24% 24
Help Desk
100 100%
Help Desk
0% 0
User Feedback
63 63%
User Feedback
37% 37
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Feature Upvote

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Feature Upvote Reviews

We have no reviews of Feature Upvote yet.
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Social recommendations and mentions

Based on our record, Feature Upvote seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Feature Upvote mentions (4)

  • Thoughts on what anet should do from Monday
    Look into some online tools for managing feature request and handing bug reports. https://featureupvote.com/ is a decent option. They shouldn't always do what the community asks for but they can use this as a means to understand the biggest pain points and can design and pitch solutions to the community. Source: almost 2 years ago
  • Open source feature request tracking software
    I found some proprietary and non-selfhosted softwares, like https://www.useresponse.com/feature-request-tracker, and https://featureupvote.com/, but no OSS/selfhosted :'(. Source: almost 2 years ago
  • Feature Voting Service?
    Not my Saas, but https://featureupvote.com/ is made by a fellow bootstrapper. Source: almost 2 years ago
  • I think this games lack some automation
    Though most everything is just "under consideration" on featureupvote.com it would be nice to have a true road map for things that are actually coming. Game changers and not just swimming pools. Source: over 2 years ago

What are some alternatives?

When comparing UseResponse and Feature Upvote, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Upvoty - User feedback in 1 simple overview 🔥

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nolt - A fast & beautiful way to collect user feedback

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