Software Alternatives & Reviews

Userback VS ClearFlask

Compare Userback VS ClearFlask and see what are their differences

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

ClearFlask logo ClearFlask

Open-source Product Feedback Tool with a Public Roadmap and Announcements.
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

  • ClearFlask Landing page
    Landing page //
    2021-11-27

Keep your customers involved in your product development.

ClearFlask is an all-in-one product feedback platform to vote on feature requests, show off a development roadmap and keep everyone informed with announcements.

💬 Customer Feedback: Collect feedback from all your channels into a single funnel. Allow your users discuss and vote on ideas and join in the conversation.

⚖️ Prioritize your backlog: Powerful dashboard to manage incoming feedback and turn it into actionable, prioritized tasks.

🗒️ Public Roadmap: Show your progress and upcoming features in a product roadmap to get your users excited.

📢 Announcements: Let everyone know when you release a new feature. Activate users waiting for a particular feature.

TLDR: Close the feedback-loop between your product and your customers.

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

ClearFlask features and specs

  • Feedback: Yes
  • Roadmap: Yes
  • Announcements: Yes

Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

ClearFlask videos

ClearFlask

Category Popularity

0-100% (relative to Userback and ClearFlask)
Visual Bug Reports
100 100%
0% 0
User Feedback Management
0 0%
100% 100
Customer Feedback
25 25%
75% 75
Visual Feeback
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and ClearFlask

Userback Reviews

We have no reviews of Userback yet.
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ClearFlask Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Social recommendations and mentions

Based on our record, Userback should be more popular than ClearFlask. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: 12 months ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: over 1 year ago

ClearFlask mentions (2)

  • Self hosted feedback hub
    I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: 12 months ago
  • User Feedback platforms compared
    - UserVoice (Market leader, enterprise only) - ClearFlask (Scalable pricing, customizable, I operate this one) - Canny (Scalable pricing, highly focused, great design). Source: about 3 years ago

What are some alternatives?

When comparing Userback and ClearFlask, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Upvoty - User feedback in 1 simple overview 🔥

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Fider - Fider is an open source, cross platform and free to use customer feedback platform for companies...