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User Interviews VS Usetiful

Compare User Interviews VS Usetiful and see what are their differences

UserGuiding
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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User Interviews logo User Interviews

User Interviews is a tool to recruit participants for product tests and market research.

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
  • User Interviews Landing page
    Landing page //
    2023-04-30
  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

User Interviews features and specs

  • Large Participant Pool
    User Interviews offers access to a diverse and extensive participant pool, making it easier to find suitable candidates for research.
  • Simplified Recruitment Process
    The platform streamlines the recruitment process, helping researchers save time and reduce the administrative burden associated with finding and scheduling participants.
  • Variable Incentives Management
    User Interviews allows researchers to manage different types of incentives (e.g., cash, gift cards) to attract participants, offering flexibility and reducing overhead.
  • Advanced Filtering Options
    The platform provides advanced filtering options to help researchers narrow down candidates by demographics, professional background, and more, ensuring the right participants are selected.
  • Automated Scheduling
    User Interviews features automated scheduling tools, which synchronize with calendars and communicate with participants, reducing the complexity of arranging meetings.

Possible disadvantages of User Interviews

  • Cost
    User Interviews can be relatively expensive, especially for smaller teams or solo researchers, which may be a barrier to entry for some users.
  • Platform Learning Curve
    New users or those unfamiliar with the platform may face a learning curve when navigating and utilizing all the features offered by User Interviews.
  • Participant Availability
    Despite the large participant pool, there can be cases where specific participant criteria are challenging to meet, potentially delaying the research process.
  • Service Limitations
    The platform may not offer all the specific types of user research needed (e.g., longitudinal studies, in-person focus groups), which can limit its applicability for certain projects.
  • Dependence on Internet Stability
    The effectiveness of online interviews and the platform itself is highly dependent on internet stability, which may pose issues in locations with poor internet connectivity.

Usetiful features and specs

  • Product Tours
    interactive guided tours
  • Checklists
    user onboarding checklists
  • Hotspot beacons
    pulsating elements to draw user's attention without being intrusive
  • Microsurveys
    gather user feedback seamlessly
  • Smart Tips
    contextual guidance and validation
  • Assistant widget
    customer self help
  • Easy to Set-up and use
    less than 5 min setup
  • Employee onboarding
    employee tutorials and checklist
  • Knowledge Base portal
    public self-help portal
  • Native mobile guides
    support for native mobile
  • Feature tracking
    tracking of feature adoption by user segments or individual users
  • Integrations
    connect onboarding flows to wider company operations

User Interviews videos

+ Add

User Interviews Review: A Legit Way to Make $50-200 an Hour for Your Opinion?

More videos:

  • Review - User Interviews: 5 Tips & Tricks For UX Researchers
  • Review - User Interviews Done Right

Usetiful videos

+ Add

Embedded Banners

More videos:

  • Demo - Create product tours without coding with Usetiful
  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Category Popularity

0-100% (relative to User Interviews and Usetiful)

User Interviews

Usetiful

User Experience
52 52%
User Experience
48% 48
Digital Adoption
0 0%
Digital Adoption
100% 100
UX Research
100 100%
UX Research
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100

Questions and Answers

As answered by people managing User Interviews and Usetiful.

What makes your product unique?

Usetiful's answer:

  • Usetiful works with native mobile - serving clients on all of their platforms
  • Usetiful is affordable - offering a free-forever plan and scalable business offerings
  • Usetiful "just works" - supporting wide range of corner cases, including exotic Single Page Applications or iFrames
  • Usetiful is secure - not only ISO27001 certified, HIPAA and GDPR compliant. But also able to run on-premise for security-intense clients

Who are some of the biggest customers of your product?

Usetiful's answer:

-Audi -DHL -DPD -Konica Minolta -Foodora -e27 -Nanyang Technological University -iChef

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare User Interviews and Usetiful

User Interviews Reviews

We have no reviews of User Interviews yet.
Be the first one to post

Usetiful Reviews

  1. Marek Albrecht
    · Portal Admin at LARP Slovakia ·
    Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. Martin Novak
    · Front end manager at Netwits Company ·
    A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far
15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
Source: blog.usetiful.com
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

Social recommendations and mentions

Based on our record, User Interviews seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

User Interviews mentions (17)

  • I need local playtesters for tabletop games [DFW]
    If you have a bit more budget, you can also recruit participants from online panels (like userinterviews.com or respondent.io). For an incentive, you can screen the right people to participate in your playtest. Keep in mind you will need to do some vetting and make sure you're not getting "professional" participants. Source: about 2 years ago
  • B2b user testing
    I used userinterviews.com recently for a really specific type of targeted user and was impressed with their ability to get folks. It isn't cheap, and I don't know if it would work in other cases, but I would suggest checking it out. Source: over 2 years ago
  • Where do you guys get user testers for a reasonable fee?
    Userinterviews.com is where we typically go, but it's still costly (~75 per participant, depending on recruiting needs). Source: over 2 years ago
  • Thoughts on userinterviews.com?
    Hey! Does anyone have experience with userinterviews.com for getting feedback? Wondering if the price is worth it for validating my idea and talking with users who fit my target profile. Are there any other good options? Source: over 2 years ago
  • Can users themselves fill out empathy maps, problem statements, personas, etc?
    PMs constantly pay people to do interviews with them, via usertesting.com, userinterviews.com, etc. Not sure if I'm missing something here. Source: over 2 years ago
View more

Usetiful mentions (0)

We have not tracked any mentions of Usetiful yet. Tracking of Usetiful recommendations started around Mar 2021.

What are some alternatives?

When comparing User Interviews and Usetiful, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

Respondent - Respondent helps you find any target audience in the world for in-person and remote research studies across all research methods including interviews, focus groups, surveys, and more. Respondent works with any research tool you already use.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

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