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User Interviews VS Clicktools

Compare User Interviews VS Clicktools and see what are their differences

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User Interviews logo User Interviews

User Interviews is a tool to recruit participants for product tests and market research.

Clicktools logo Clicktools

Clicktools helps business collect, centralize and act on customer feedback in CRM.
  • User Interviews Landing page
    Landing page //
    2023-04-30
  • Clicktools Landing page
    Landing page //
    2023-01-29

User Interviews features and specs

  • Large Participant Pool
    User Interviews offers access to a diverse and extensive participant pool, making it easier to find suitable candidates for research.
  • Simplified Recruitment Process
    The platform streamlines the recruitment process, helping researchers save time and reduce the administrative burden associated with finding and scheduling participants.
  • Variable Incentives Management
    User Interviews allows researchers to manage different types of incentives (e.g., cash, gift cards) to attract participants, offering flexibility and reducing overhead.
  • Advanced Filtering Options
    The platform provides advanced filtering options to help researchers narrow down candidates by demographics, professional background, and more, ensuring the right participants are selected.
  • Automated Scheduling
    User Interviews features automated scheduling tools, which synchronize with calendars and communicate with participants, reducing the complexity of arranging meetings.

Possible disadvantages of User Interviews

  • Cost
    User Interviews can be relatively expensive, especially for smaller teams or solo researchers, which may be a barrier to entry for some users.
  • Platform Learning Curve
    New users or those unfamiliar with the platform may face a learning curve when navigating and utilizing all the features offered by User Interviews.
  • Participant Availability
    Despite the large participant pool, there can be cases where specific participant criteria are challenging to meet, potentially delaying the research process.
  • Service Limitations
    The platform may not offer all the specific types of user research needed (e.g., longitudinal studies, in-person focus groups), which can limit its applicability for certain projects.
  • Dependence on Internet Stability
    The effectiveness of online interviews and the platform itself is highly dependent on internet stability, which may pose issues in locations with poor internet connectivity.

Clicktools features and specs

  • Integration
    Clicktools offers seamless integration with major CRM systems like Salesforce, enabling users to easily sync survey data with their customer databases.
  • Customizable Surveys
    Users can create highly customizable surveys with various question types, branched logic and personalized themes to cater to different needs.
  • Analytics and Reporting
    The platform provides robust analytics and reporting features, allowing users to generate comprehensive reports on survey responses and track key metrics.
  • Versatility
    Clicktools can be used for a variety of data collection activities such as customer feedback, employee surveys, and market research, making it a versatile tool.
  • Customer Support
    Clicktools offers strong customer support, including training resources, documentation, and accessible technical assistance to help users get the most out of the tool.

Possible disadvantages of Clicktools

  • Cost
    The platform can be relatively expensive compared to some other survey tools, which might be a constraint for smaller businesses or startups.
  • Learning Curve
    New users may find the platform difficult to navigate initially due to its comprehensive feature set, which can require time and practice to master.
  • Mobile Optimization
    While Clicktools offers mobile compatibility, some users have reported that the mobile survey experience is not as smooth as desktop versions.
  • Limited Integration Options
    Although it integrates well with major CRMs like Salesforce, the platform offers fewer integration options with other third-party tools and services.
  • Complex Setup
    Advanced features and customizations can require complex setups, which may necessitate additional technical expertise or support.

Analysis of User Interviews

Overall verdict

  • User Interviews is generally considered a good choice for those looking to recruit participants for user research. Its comprehensive features, reliable support, and positive user reviews make it a recommended tool in the market. While some users have noted that pricing can be a factor to consider, the overall value provided by its robust toolset and participant pool make it a worthwhile investment.

Why this product is good

  • User Interviews is a popular platform for user research and participant recruitment. It is praised for its ease of use, extensive participant database, and efficient recruitment process. Researchers benefit from its intuitive interface and the ability to quickly find diverse and high-quality participants for studies across various demographics. Additionally, the platform offers integration with popular research tools and provides robust support, making it a versatile choice for both academic and commercial research projects.

Recommended for

  • User experience researchers needing to conduct remote or in-person studies.
  • Product teams looking to gain insights into user behavior and preferences.
  • Market researchers who require access to a wide array of demographics.
  • Entrepreneurs and startups aiming to test product concepts and usability features.

User Interviews videos

+ Add

User Interviews Review: A Legit Way to Make $50-200 an Hour for Your Opinion?

More videos:

  • Review - User Interviews: 5 Tips & Tricks For UX Researchers
  • Review - User Interviews Done Right

Clicktools videos

+ Add

Corporate Activation Clicktools Review

More videos:

  • Review - AFFILIATE MARKETING COMPARISON OF CLICK TRACKING TOOLS CLICKMAGIK CLICKTOOLS VOLUUM

Category Popularity

0-100% (relative to User Interviews and Clicktools)

User Interviews

Clicktools

User Experience
100 100%
User Experience
0% 0
Surveys
0 0%
Surveys
100% 100
UX Research
100 100%
UX Research
0% 0
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

Share your experience with using User Interviews and Clicktools. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, User Interviews seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

User Interviews mentions (17)

  • I need local playtesters for tabletop games [DFW]
    If you have a bit more budget, you can also recruit participants from online panels (like userinterviews.com or respondent.io). For an incentive, you can screen the right people to participate in your playtest. Keep in mind you will need to do some vetting and make sure you're not getting "professional" participants. Source: about 2 years ago
  • B2b user testing
    I used userinterviews.com recently for a really specific type of targeted user and was impressed with their ability to get folks. It isn't cheap, and I don't know if it would work in other cases, but I would suggest checking it out. Source: over 2 years ago
  • Where do you guys get user testers for a reasonable fee?
    Userinterviews.com is where we typically go, but it's still costly (~75 per participant, depending on recruiting needs). Source: over 2 years ago
  • Thoughts on userinterviews.com?
    Hey! Does anyone have experience with userinterviews.com for getting feedback? Wondering if the price is worth it for validating my idea and talking with users who fit my target profile. Are there any other good options? Source: over 2 years ago
  • Can users themselves fill out empathy maps, problem statements, personas, etc?
    PMs constantly pay people to do interviews with them, via usertesting.com, userinterviews.com, etc. Not sure if I'm missing something here. Source: over 2 years ago
View more

Clicktools mentions (0)

We have not tracked any mentions of Clicktools yet. Tracking of Clicktools recommendations started around Mar 2021.

What are some alternatives?

When comparing User Interviews and Clicktools, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Gluu.biz - Get complexity under control before it kills growth

Respondent - Respondent helps you find any target audience in the world for in-person and remote research studies across all research methods including interviews, focus groups, surveys, and more. Respondent works with any research tool you already use.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

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