Software Alternatives & Reviews

User.com VS TestRail

Compare User.com VS TestRail and see what are their differences

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.

TestRail logo TestRail

TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.
  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

  • TestRail Landing page
    Landing page //
    2023-04-27

TestRail’s web-based test case management is used by thousands of great QA and Development teams to efficiently organize, track and manage software testing.

Features

  • Coordinate functional, exploratory and automated testing
  • Document your test cases with preconditions, steps, and expected results; attach files and screenshots, and customize fields according to your needs.
  • Organize test cases in suites and section hierarchies.
  • Save test case history to track changes; set baselines for multiple branches and versions as needed.
  • Start test runs, select test cases based on powerful filters.
  • Boost productivity with personalized to-do lists, filters, and email notifications.
  • Capture results of testing in real time.
  • Record estimates and elapsed times for accurate time tracking. Compare to historical data. Forecast completion dates and remaining effort.
  • Archive test results to protect against modification and support auditing.
  • Choose between our SaaS solution hosted on our fast and secure servers; or install on your own server.
  • Integrates with Jira, FogBugz, Bugzilla, Assembla, TFS, GitHub, Ranorex Studio, and many other tools.

User.com

Website
user.com
Pricing URL
-
$ Details
paid Free Trial
Platforms
Browser Cloud
Release Date
2015 January

TestRail

Website
gurock.com
$ Details
-
Platforms
-
Release Date
-

User.com features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Yes
  • Analytics and Reporting: Yes
  • Easy to Set-up and use: Yes

TestRail features and specs

No features have been listed yet.

User.com videos

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

TestRail videos

Starting to Test with TestRail

More videos:

  • Review - AgileTestWare Continuous Testing with TestRail
  • Review - TestRail Review ( Roblox Sydney Trains #3 )

Category Popularity

0-100% (relative to User.com and TestRail)
Customer Support
100 100%
0% 0
Software Testing
0 0%
100% 100
Business & Commerce
100 100%
0% 0
QA
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare User.com and TestRail

User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

TestRail Reviews

We have no reviews of TestRail yet.
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What are some alternatives?

When comparing User.com and TestRail, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PractiTest - PractiTest is a cloud based Innovative test management tool.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TestLink - Test & requirements management