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Upscope Screen Sharing for Intercom VS AirDroid Business

Compare Upscope Screen Sharing for Intercom VS AirDroid Business and see what are their differences

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Upscope Screen Sharing for Intercom logo Upscope Screen Sharing for Intercom

No-downloads screen sharing fully integrated with Intercom.

AirDroid Business logo AirDroid Business

AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing.
  • Upscope Screen Sharing for Intercom Landing page
    Landing page //
    2023-08-06
  • AirDroid Business Landing page
    Landing page //
    2022-06-20

AirDroid Business MDM Highlights:

  • Multiple enrollment options: Zero-Touch Enrollment, Android Enterprise(AE) Enrollment, Enroll with Device Owner, Regular Enrollment
  • Google Play apps management
  • Unattended remote access
  • Kiosk mode & Policy
  • Remote control with Black Screen security mode
  • Batch operations
  • Tasks & Actions logs
  • Limit incoming/outgoing calls
  • Location tracking
  • Application management service(AMS)
  • Whitelisting and blocklisting browsers & apps
  • Remote monitor devices’ status
  • Real-time alerts & notifications
  • Supports all Android-based endpoints
  • Devices fleet management from a centralized dashboard

Upscope Screen Sharing for Intercom features and specs

  • Real-time Support
    Upscope screen sharing allows support agents to view and interact with the customer's screen in real time, enabling faster diagnosis and resolution of issues.
  • Easy Integration
    Seamlessly integrates with Intercom, allowing agents to initiate screen sharing directly from the Intercom dashboard without additional software.
  • No Downloads Required
    Customers don't need to download or install any software to share their screens, making the process quick and user-friendly.
  • Enhanced Communication
    Facilitates better communication between agents and customers by allowing agents to guide users visually rather than just through text or voice.
  • Security and Privacy
    Provides secure connections and controls over session permissions to protect both the user and the agent during screen sharing.

Possible disadvantages of Upscope Screen Sharing for Intercom

  • Limited Browser Support
    May not support all browsers or devices, limiting accessibility for some users, particularly those not using mainstream browsers.
  • Potential Privacy Concerns
    Despite security measures, some customers might still feel uneasy about allowing others to view their screens.
  • Additional Cost
    The integration may come with additional costs which can be a concern for smaller companies or startups with limited budgets.
  • Learning Curve
    Support agents might require training to effectively use the screen sharing tool, which could initially slow down its deployment.
  • Dependency on Internet Connection
    Screen sharing is highly dependent on both parties having a stable internet connection, which can be a challenge in some regions.

AirDroid Business features and specs

  • AE Enrollment
    Configure and manage devices quickly
  • Managed Google Play Store
    Download and manage Google Play apps
  • Remote Control
    Remotely control your devices including switching on remote camera and remote keyboard.
  • Remote Monitoring
    Customized monitoring templates to keep tabs on your device performance
  • Remote Access
    Remotely access your devices from your computer anywhere anytime.
  • Member Management
    Manage your team and assign different roles to determine the accessibility to your remote devices
  • Screenshot and screencast tools
    Remotely take screenshots or use screen casting for more efficient workflows
  • Push Notifications
    Push notifications to multiple devices. Check both read and unread status in one dashboard.
  • File Transfer Control
    Transfer or delete files in bulk action.
  • Device Lockdown
    Use Kiosk Mode to lock apps, restrict website URLs, limit WiFi settings and other system settings
  • Mobile Application Management
    Remotely update or release applications by your own preference like country, timezone, date. Run test updates before going official.
  • Location Tracking
    Track your device's real-time location and path history. Set up geofences for monitoring.
  • Automated Alert System
    Set custom triggers and receive automated notifications when devices show abnormal activities
  • Reporting & Analytics
    Get analytics on your inventory details & account activities by creating reports to explore device usage trends like data usage, health signs, and user activities, as well as identity opportunities for optimizations.
  • Device Security & Policy
    Customize your own device security and usage policy to ensure your device safety and corporate data privacy

Upscope Screen Sharing for Intercom videos

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AirDroid Business videos

+ Add

What is Mobile Device Management? | AirDroid Business MDM Features Overview

More videos:

  • Tutorial - Introducing AirDroid Business Admin Console
  • Tutorial - Introducing Easy Remote Control for AirDroid Business
  • Tutorial - AirDroid Business Kiosk Lockdown Software for Android Devices
  • Review - AirDroid Business - Your Best MDM solution for Android! [ Review ]

Category Popularity

0-100% (relative to Upscope Screen Sharing for Intercom and AirDroid Business)

Upscope Screen Sharing for Intercom

AirDroid Business

Online Meetings
100 100%
Online Meetings
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Video Conferencing
100 100%
Video Conferencing
0% 0
Mobile Device Management
0 0%
Mobile Device Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Upscope Screen Sharing for Intercom and AirDroid Business

Upscope Screen Sharing for Intercom Reviews

We have no reviews of Upscope Screen Sharing for Intercom yet.
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AirDroid Business Reviews

  1. Mark Lee
    · Director of IT Operations at Wise Consulting ·
    Easy mobile device management for IT managers

    It really offers a lot of management and security control over android devices and also comes with a quite impressive remote control feature to allow us IT managers to provide remote support and troubleshooting immediately when needed. I think the company is a relatively newer compare to other mdm providers but they have been updating and adding new features quite actively and are always open to take customer's advices for improvements. I'd recommend to give it a try.

    👍 Pros:    Advanced features|Great customer support|Affordable price|Easy to setup
  2. Andrew Meyer
    · Project Manager at Intelligent Marketing, Inc. ·
    Customer Service and Support At Its Best

    Helps us prevent device misuses, ensure device security, and allow us to remotely troubleshooting our customer's devices when it's not working properly. The easy enrollment and the kiosk mode makes manaing device usage a lot easier and secure, especially for customer-facing and interactive devices, we can set rules and restrictions to prevent end-users from exiting kiosk.

    👍 Pros:    Easy to use|Easy user interface|Good customer service|Excellent features|Affordable price
  3. Tyler Mill
    · IT operator ·

    Great customer service and tech support, they sure are knowledgeable of their software and have been really helpful.

10 Best MDM Software: Mobile Device Management Solutions in 2023
AirDroid Business supports the following OS to administrate devices: Windows, macOS, Android, and iOS. Browsers like Chrome, Microsoft Edge, and Firefox are also available. Its user-friendly admin console makes it easy to enroll devices as well as management. AirDroid Business supports cloud and on-premise deployment to give flexible choices to store and secure company data.
Source: www.softwaretestinghelp.com
Top 10 Android Remote Access Tools
AirDroid’s free version enables you to control remote devices, transfer files, and receive text messages on your desktop. You are limited to adding two devices with a free account and can only use 200MB of data monthly. The paid tool allows three devices with no data cap. The AirDroid Business version allows you to pay for the ability to connect and manage more than ten...
Source: www.helpwire.app
8 Best Miradore Alternatives (In-Depth Comparison)
AirDroid Business is mobile device management for android endpoints. It provides deployment, remote troubleshooting, remote monitoring & alerts, and automated app updates.
Source: www.zluri.com

What are some alternatives?

When comparing Upscope Screen Sharing for Intercom and AirDroid Business, you can also consider the following products

Dead Simple Screen Sharing - Simple screen sharing and audio conferencing software.

ManageEngine Mobile Device Manager Plus - ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

Surfly - Simple, Fast, and Secure Co-browsing

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

Demodesk - Collaborative screen sharing for sales & success teams

Netumo - Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues.

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