Table of contents
Real-time Support
Upscope screen sharing allows support agents to view and interact with the customer's screen in real time, enabling faster diagnosis and resolution of issues.
Easy Integration
Seamlessly integrates with Intercom, allowing agents to initiate screen sharing directly from the Intercom dashboard without additional software.
No Downloads Required
Customers don't need to download or install any software to share their screens, making the process quick and user-friendly.
Enhanced Communication
Facilitates better communication between agents and customers by allowing agents to guide users visually rather than just through text or voice.
Security and Privacy
Provides secure connections and controls over session permissions to protect both the user and the agent during screen sharing.
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