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UpKeep VS Jira Service Desk

Compare UpKeep VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

UpKeep logo UpKeep

Upkeep is proven to expedite workflow processes. Keep track of everything you do on a day to day basis with UpKeep!

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • UpKeep Landing page
    Landing page //
    2023-10-11
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

UpKeep videos

+ Add

UpKeep Product Demo

More videos:

  • Review - UpKeep Review 2020: UpKeep is FANTASTIC!
  • Review - UpKeep Getting Started

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to UpKeep and Jira Service Desk)

UpKeep

Jira Service Desk

Maintenance Management
100 100%
Maintenance Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
CMMS
100 100%
CMMS
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UpKeep and Jira Service Desk

UpKeep Reviews

We have no reviews of UpKeep yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing UpKeep and Jira Service Desk, you can also consider the following products

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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