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Upcall VS Contactually

Compare Upcall VS Contactually and see what are their differences

Setuply
Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence. featured
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Upcall logo Upcall

Upcall enables you to crowdsource your outbound calls. Collaborate with 1000+ on-demand callers worldwide for sales, marketing and customer support calls. Free trial.

Contactually logo Contactually

Contactually is a web-based CRM tool that will help maximize your network ROI, get more referrals & gain more repeat business. Start your free trial today!
  • Upcall Landing page
    Landing page //
    2022-10-07
  • Contactually Landing page
    Landing page //
    2022-07-10

  www.contactually.comSoftware by Contactually

Upcall features and specs

  • Professional Outreach
    Upcall provides businesses with a team of professional callers who can handle a variety of outreach tasks, including lead generation, customer surveys, and appointment setting.
  • Scalability
    The platform allows businesses to easily scale their calling efforts up or down based on their needs, making it a flexible solution for different-sized companies.
  • Time-saving
    By outsourcing the call processes, companies can save valuable time and focus on other core business activities, enhancing overall productivity.
  • Data-Driven Insights
    Upcall provides detailed analytics and insights from the calls made, helping businesses to make informed decisions and improve their strategies.
  • Customizable Campaigns
    The platform allows for the creation of highly customized call campaigns tailored to specific business goals and target audiences.

Possible disadvantages of Upcall

  • Cost
    The services provided by Upcall might be expensive for small businesses or startups, potentially offsetting the benefits of outsourcing calls.
  • Quality Control
    Since the callers are not direct employees, maintaining a consistent quality of outreach and ensuring that callers align with company values can be challenging.
  • Integration Complexity
    Depending on the existing systems and processes, integrating Upcall with other business tools and CRM systems can sometimes be complex and require technical expertise.
  • Communication Barriers
    There might be communication barriers and delays in feedback loops between the company's internal team and the outsourced callers, which can affect campaign efficiency.
  • Dependency on External Service
    Relying on a third-party service for critical outreach tasks can create dependency issues, and any disruption in Upcall's service could negatively impact the business.

Contactually features and specs

  • User-Friendly Interface
    Contactually offers an intuitive and easy-to-navigate interface, which makes it simple for users to manage their contacts and communication.
  • Bucket System
    The bucket system allows users to categorize contacts into different segments for targeted communication and better organization.
  • Automated Follow-Ups
    Contactually helps users automate follow-up emails, ensuring that no important contact falls through the cracks.
  • Integration Capabilities
    The platform integrates with various other tools and services like email, CRM systems, and social media channels, enhancing its utility.
  • Analytics and Reporting
    Users can access detailed analytics and reporting to track the effectiveness of their outreach and relationship-building efforts.

Possible disadvantages of Contactually

  • Pricing
    Contactually can be expensive for small businesses or individual users compared to other CRM solutions available in the market.
  • Limited Customization
    Some users may find the customization options for buckets and templates limited, restricting their ability to personalize the software to their specific needs.
  • Learning Curve
    Although the interface is user-friendly, there can be a learning curve for new users to fully understand and utilize all the features effectively.
  • Email Tracking Issues
    Some users have reported inconsistencies and issues with the email tracking feature, which can affect the reliability of tracking engagement.
  • Customer Support
    Customer support has been noted to be not as responsive or helpful as some users would prefer, potentially delaying issue resolution.

Analysis of Contactually

Overall verdict

  • Contactually was generally considered a good CRM solution, especially for small to medium-sized businesses and professionals who prioritize relationship building. However, since Contactually was acquired by Compass and subsequently discontinued as a standalone product in 2020, it is no longer available. As a result, users are recommended to consider alternatives or see how Compass has integrated its features.

Why this product is good

  • Contactually was a popular CRM tool designed to help users manage and strengthen their professional relationships. It aimed to streamline contact management through features like automated follow-ups, lead nurturing, and the ability to organize contacts into buckets for better segmentation. The platform was particularly valued for its user-friendly interface and effective email tracking capabilities, making it a helpful tool for professionals in relationship-driven industries.

Recommended for

    Contactually was ideal for real estate agents, consultants, and other professionals who needed to manage a large volume of relationships and wanted a CRM that offered more personal interaction capabilities. For current alternatives, users should assess CRM tools that emphasize relationship-focused features similar to those Contactually offered.

Upcall videos

+ Add

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More videos:

  • Review - Work From Home- VeraFast UpCall
  • Review - $12 AN HOUR~ UPCALL IS HIRING!!!

Contactually videos

+ Add

Contactually CRM Review

More videos:

  • Review - Contactually: Fast, Easy CRM Review @contactually
  • Review - Contactually Review

Category Popularity

0-100% (relative to Upcall and Contactually)

Upcall

Contactually

CRM
31 31%
CRM
69% 69
Sales
37 37%
Sales
63% 63
Lead Generation
100 100%
Lead Generation
0% 0
Small Business CRM
0 0%
Small Business CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Upcall and Contactually

Upcall Reviews

20 Best Lead Generation Companies in the USA
Upcall is an excellent partner to consider if you’re aiming to attract more promising leads to your business. With in-depth knowledge in several traditional industries, particularly finance, real estate, and insurance, they offer a valuable outsourcing solution for marketing and sales teams looking to boost engagement and close deals more effectively. Living up to its name,...
Source: martal.ca
Best B2B lead generation companies
However, Upcall's services are expensive for small businesses and startups. The company also works only with leads from the US and Canada, which excludes many international clients.
Source: www.mo.agency
12 Best Lead Generation Companies in 2023 [Guide & Full Review]
Upcall is a lead generation company built on sales professionals in the top 3% and expert lead generation technology. You can trust Upcall to curate content for email, phone, and SMS marketing. Using intuitive software Upcall tracks and monitors your lead generation analytics to refine your strategies based on customer interactions. But that’s far from it. Upcall also offers...
Source: peertopeermarketing.co
13 Best B2B Lead Generation Companies To Look For In 2023
To create highly-qualified leads, Upcall combines powerful technology with top-tier sales experts. It works with leading brands like LG, Airbnb, QuickBooks, and Farmers Insurance. Upcall works on simple principles. First, it supplies your company with a team of expert callers. They will make the calls and communicate with the leads on your behalf. Second, upcalls’...
Source: www.unboundb2b.com

Contactually Reviews

7 Best Personal CRM Systems in 2020
Pros: Contactually is available via mobile and desktop. By connecting your email you can sync your contacts and communication history. This software allows you to prioritize the relationships that will be the most valuable to you. Contactually helps you create email templates and automation to simplify your workflow. You can group your clients into groups Contactually calls...
Source: zoowho.com
13 Personal CRM systems for your everyday life
https://www.contactually.com/ Contactually is a lite CRM that does a fantastic job of keeping you on top of your relationships. With a mobile and web based solution, Contactually provides a great system to grow and nurture the relationships that drive your business.
Source: ryzeapp.co

What are some alternatives?

When comparing Upcall and Contactually, you can also consider the following products

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

HubSpot CRM - Free CRM software for small businesses.

LiveCall - LiveCall is a callback software that enables users to talk by voice with people who are currently visiting a website in 25 seconds.

Keap - Grow Sales. Save Time. Get Organized.

Kit CRM - A CRM for your Facebook page

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

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