Software Alternatives & Reviews

Unit.chat VS BoldDesk

Compare Unit.chat VS BoldDesk and see what are their differences

Unit.chat logo Unit.chat

Unit.Chat

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Unit.chat Landing page
    Landing page //
    2019-09-23

Unit.chat collects messages and reviews from your customers at various sites or social media (f.e. Instagram, Youtube, Facebook, etc) and sends all the information into one Slack interface, from which you can quickly and easily respond to any request. Unit.chat is useful in many cases, such as:

Sales Quickly respond to incoming requests from potential customers and do not miss leads.

Manage Reputation Rapid response to complaints in social networks increases customer loyalty by 25%.

Track customer reviews 58% of customers read reviews before buying. Do not leave them unanswered.

Customer support 86% of buyers are willing to pay more, if they provided with quick support.

Unit.chat is used by agencies who need to track and respond to reviews and questions from customers in many different social networks (Facebook, Instagram, Youtube, etc).

  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Unit.chat

Website
unit.chat
$ Details
freemium $5.0 / Monthly
Platforms
-
Release Date
2018 February

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Unit.chat features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Unit.chat videos

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BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Unit.chat and BoldDesk)
Customer Support
14 14%
86% 86
Online Review Management
100 100%
0% 0
Help Desk
0 0%
100% 100
Communication
100 100%
0% 0

User comments

Share your experience with using Unit.chat and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Unit.chat mentions (0)

We have not tracked any mentions of Unit.chat yet. Tracking of Unit.chat recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Unit.chat and BoldDesk, you can also consider the following products

Slaask for Social Networks - Chat with your customers on Facebook and Twitter via Slack!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpDesk+ - Jira service desk for Slack

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Halp - Slack-first ticketing for internal helpdesk

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community