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UJET VS uContact

Compare UJET VS uContact and see what are their differences

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UJET logo UJET

UJET brings joy to customer support by helping companies resolve problems faster.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • UJET Landing page
    Landing page //
    2023-09-18
  • uContact Landing page
    Landing page //
    2022-08-06

UJET videos

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UJET: Modern CX for the Smartphone Era

More videos:

  • Review - The Ujet Is A Sleek And Modern Smart Electric Scooter With The World's First Orbital Wheel
  • Demo - UJET Virtual Agent Demo

uContact videos

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Full Experience Demo uContact

Category Popularity

0-100% (relative to UJET and uContact)

UJET

uContact

Communication
49 49%
Communication
51% 51
Customer Support
100 100%
Customer Support
0% 0
VoIP
32 32%
VoIP
68% 68
Enterprise Communication
76 76%
Enterprise Communication
24% 24

User comments

Share your experience with using UJET and uContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UJET and uContact

UJET Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Agents can also authenticate customers using an existing pin, passcode, fingerprint, or Face ID technology on the customer’s smartphone. UJET adheres to the industry's strictest privacy standards, and all customer information is stored directly in your CRM or private data repository.
Source: blog.hubspot.com

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing UJET and uContact, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

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