ufw might be a bit more popular than Freshservice. We know about 4 links to it since March 2021 and only 3 links to Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You may already know this, but gufw is simply a graphical front-end to the Uncomplicated Firewall (ufw) service. Fedora uses the Firewalld back-end service instead of ufw. I believe you would need to replace Firewalld with ufw entirely in order to make gufw a plausible solution. Source: over 1 year ago
I just started using ufw https://launchpad.net/ufw and I found that it only shows --help for the root command. Source: over 2 years ago
Why do you think Gufw is proprietary? It's FOSS, licensed as GPL v3, as documented here. Source: about 3 years ago
Another option is to use UFW and rate limit incoming packets. Because it's a firewall, it will block the queries even before they hit Pi-hole, but it might be a tad more tricky to set up. I also don't know if you can set it as a limitation per client or only in general (per port/rule). I'll leave that for you to investigate further. Source: about 3 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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