Software Alternatives, Accelerators & Startups

uContact VS Ivanti Service Manager

Compare uContact VS Ivanti Service Manager and see what are their differences

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Ivanti Service Manager logo Ivanti Service Manager

Ivanti Service Manager is the most affordable, flexible, and complete cloud-optimized ITSM solution available.
  • uContact Landing page
    Landing page //
    2022-08-06
  • Ivanti Service Manager Landing page
    Landing page //
    2023-06-25

uContact videos

Full Experience Demo uContact

Ivanti Service Manager videos

Ivanti Service Manager: Self Service III - Knowledgebase

Category Popularity

0-100% (relative to uContact and Ivanti Service Manager)
Communication
100 100%
0% 0
Help Desk
0 0%
100% 100
VoIP
100 100%
0% 0
Service Desk
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and Ivanti Service Manager

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...

Ivanti Service Manager Reviews

We have no reviews of Ivanti Service Manager yet.
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What are some alternatives?

When comparing uContact and Ivanti Service Manager, you can also consider the following products

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

ShoreTel - Cloud phone system & contact center software & services

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

CorvisaOne - CorvisaOne is another cloud-based communications suite that is specially designed for companies that need features for managing inbound or outbound call centres.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!